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Level 1

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My phone is frozen because the backup was interrupted. What can I do?

My phone is frozen because the backup was interrupted. What can I do?

Posted on Sep 30, 2019 5:10 PM

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Level 10

124,193 points

Posted on Sep 30, 2019 5:14 PM

See if this helps: https://support.apple.com/en-gb/HT201412

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Level 10

124,193 points

Sep 30, 2019 5:14 PM in response to Wfkuhn

See if this helps: https://support.apple.com/en-gb/HT201412

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Level 1

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Sep 30, 2019 5:27 PM in response to kb1951

it worked-thank you!

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My phone is frozen because the backup was interrupted. What can I do?

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