Apple TV cannot be setup

Message displayed on the screen when trying to setup apple TV


Your Apple TV couldn't be set up.

Check your network connection and try again. If the problem persists, contact Apple Support.

[image would be here - but imbed image is not working from the tool bar]


Mac Pro, Ipad, Iphone, Xbox, Samsung TV (different) all connect to the network without issue.


Apple TV is within 15ft of a mesh network access point.

Apple TV could see the network be before I reset the device to factory settings.


I reset because Apple TV kept telling me the wifi password was incorrect - when it is not. I verified this by disconnecting from the wifi network on my phone, forgetting network and then reconnecting. fine, no problems.


something isn't right the with the Apple TV

Apple TV

Posted on Sep 30, 2019 6:35 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV cannot be setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.