Error while updating apple watch and not pairing

I updated my iphone to ios 13 and I don’t know why my Apple watch unpaired itself! And when I go to watch app on my iphone i neet to update apple watch software to pair! But it doesn’t update and there’s an error says: unable to check for update please help me I literally can’t use my apple watch right now!

Apple Watch

Posted on Sep 30, 2019 9:40 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2019 9:01 AM

Hello hosnasgri.


Welcome to Apple Support Communities. I understand that you have updated your iPhone to iOS 13 and your Apple Watch unpaired itself, but you’re unable to update the Apple Watch so that you can pair it with your iPhone. I’m happy to help.


I show that you’re connected to VPN. If you disable VPN, are you able to update your Apple Watch? If not, please follow the steps in the section titled “If you need help updating” here: Update your Apple Watch - Apple Support


Apple has recently released iOS 13.1.2, if you haven’t downloaded and installed this update, please use the steps here to back up and update: Update your iPhone, iPad, or iPod touch - Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Oct 3, 2019 9:01 AM in response to hosnasgri

Hello hosnasgri.


Welcome to Apple Support Communities. I understand that you have updated your iPhone to iOS 13 and your Apple Watch unpaired itself, but you’re unable to update the Apple Watch so that you can pair it with your iPhone. I’m happy to help.


I show that you’re connected to VPN. If you disable VPN, are you able to update your Apple Watch? If not, please follow the steps in the section titled “If you need help updating” here: Update your Apple Watch - Apple Support


Apple has recently released iOS 13.1.2, if you haven’t downloaded and installed this update, please use the steps here to back up and update: Update your iPhone, iPad, or iPod touch - Apple Support


Take care.

Oct 29, 2019 9:15 PM in response to green500

The same thing happened to me, except that my watch is locked. It was set to unlock when my iPhone unlocks, but since it was unpaired, I can’t unlock it. So, every time I try to erase everything from the watch to reset it, it comes back locked with the same photo background from before. I still can’t unlock it, nor update it. What should I try next?

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Error while updating apple watch and not pairing

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