Watch app not working

Hello _itspa20,

Welcome to the Apple Support Communities. It sounds like the Apple Watch is not pairing to the iPhone and does not progress after a certain point. I'd be happy to help.

Here are some suggestions:

• On the companion iPhone, be sure Wi-Fi and Bluetooth are both enabled in Settings.
• Update the iPhone to the latest version (iOS 13.1.2): Update your iPhone, iPad, or iPod touch - Apple Support
• Restart both the Apple Watch and iPhone:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • How to restart your Apple Watch - Apple Support

If you're still having issues, reach out to Apple Support here: Contact Apple Support

Have a great day.