13.1.2 Bluetooth no working with uconnect

Hmm. I'm not convinced that'd work for me. I can connect to the unit just fine. It pairs and voice works.. it's just the audio that started failing recently. I'm considering just wiping my phone and rolling the firmware back.

You may be on to something. My experience has been ever since I bought the iPhone 11 Pro, bluetooth issues from the jump. I had an iPhone X on iOS 13 and never had issues. I'm sure it is an iOS issue because Apple in at least 2 updates for iOS 13 has tried to address bluetooth issues with various car manufacturers. I do have an Apple Watch 3 and it seems I have better luck remote starting my car while my devices are far away then walking up for my phone to connect.

This makes me hesitant to buy another iPhone at launch due to crap like this.

I'm on an older uconnect since I'm in a 2012 vehicle that's nearing 200k miles and past the end of any level of warranty. I've had it for quite some time without any issue (until the recent firmware revisions) and the firmware on the head unit has been constant for me. I feel like the person introducing the change (in this case Apple) should be the person who has to update their processes to alleviate the issue. Asking a vehicle manufacturer to update firmware on a vehicle well past warranty life due to the changes by a single vendor's firmware is not likely to get any assistance. At the moment, I'm probably just going to have to roll firmware back if I want to use bluetooth, or go to using an Aux cable to enable basic functionality. Does anyone know if apple monitors these forums or do I just need to open up a case with support? For the amount of money I (and many others) invest in apple products, they should be able to correct their firmware issues to support a standardized protocol like bluetooth. Just my 2 cents.

I agree. I've never had any connectivity problems with any iPhone until iOS 13 came out. I think Apple realizes that there are some major problems with it, that it was rushed. Look at how many updates there have been since it was released. I've spent time on the phone with Apple support, in my car, duplicating this problem, and they've got the logs from the problem. I'm not sure what to do next.

did you get a case or reference number that can be publicly shared? I’m wondering if I call in and report an issue if it can be referenced or grouped so they will realize it’s a widespread issue. I agree on rushed and buggy. I saw an article that IOS14 will be focusing on stability instead of rushing in new features.

I talked with support last night, and came up with some new tests. I've unpaired my Apple Watch Series 5 w/cellular, and will not use it for a couple of days. I also have a current generation iPod that is running iOS 13.3. I will try using that with my uConnect system and see if it connects reliably. Today when I went to work, the iPhone connected normally. I was also able to pair my iPod successfully. The uConnect recognizes both devices, but only allows one to be active at a time. I was able to switch between them several times without any problems. Gonna give it a couple of days and see what happens.

I've not heard from Apple for over 10 days. I sent them pictures of what my Journey does when it fails to connect. Since then I've alternated wearing my analog watch and Apple Watch, and as expected whenever I have the Apple Watch it never connects reliably (like, maybe 1 time out of 10). When I have my analog watch on, it connects, but have had it drop the connection in the middle of a call several times. It doesn't disconnect the call, it just drops the BT connection to the car. Getting a little tired of all this but what can one do??

For me, not wearing the Apple Watch my iPhone 11 Pro connects every time. Now there are random glitches of disconnects while in a call that magically reconnects. I'm on the latest 13.3 as well so Apple needs to figure it out.

I updated firmware to 2.7 on 2012 wrangler with uconnnect 730. Upgraded to iPhone XS Max. Prior to firmware, had same issue (calls worked, no audio). Post firmware update, calls work with much lower volume now. Still no audio though now it says it’s playing and I can see it playing on the head unit. I can even pause it. Not sure what they changed in the latest iOS builds but it seems like nothing is getting better. Ill likely just be going to a

lightning to aux cable since it doesn’t appear apple has any intention of fixing this.

I have the issue, unpaired may Apple Watch last Friday, went all weekend without it, every time I got in my 2014 Dodge Dart the iPhone 11 paired and worked fine. This morning (Monday) I repaired my I watch to phone and now no UConnect connection.. It is definitely an Apple issue

Exactly. This is my experience as well. If I don't wear the Apple Watch, my iPhone 11 Pro pairs with my Dodge every time. This information has to get to apple for them to provide an update to finally resolve this issue.

Just for the record, what series of watch are you using? GPS only, GPS/cell? Mine is a Series 5 GPS/cell 44mm and my carrier is AT&T. I've sent log files to Apple several weeks ago documenting this failure as it happened but have heard nothing from the. The person I talked to says that the technical people are aware of our thread. My guess is that will be iOS 14......

I have a iPhone 11 Pro Max and my wife has an iPhone 11. Neither will connect to the Uconnect system in our vehicle. After much time spent with Apple support, it was determined that my phone is not malfunctioning and the issue is likely with the Uconnect software. I upgrade the Uconnect software successfully and that did not resolve the issue. I just spoke to a Uconnect representative and I was told that iOS 13.3 has not been tested with the Uconnect system in my vehicle (2013 Chrysler Town & Country) and she could not give me a time frame for when their software development team would have this resolved.