You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Personal hotspot on iPhone Xr not visible on iPad 9.7

I have ios 13.1 on both iPhone Xr and iPad 9.7. When I updated to iOS 13 on both devices, several problems popped up. Most have been resolved except the hotspot issue.


In order to connect my iPad to my iPhone hotspot, I must turn off the hot spot on the iPhone and turn it back on again. Once I do that, the iPhone name appears in the ipad WiFi list and will automatically connect. If I don’t turn it off then on again, it will not appear as as option on my iPad and won’t connect either.


I have checked all settings on both devices and as far as I can tell, everything is clicked to be on or automatic. Have I missed a step or is Apple dropping the hotspot ball here?


I am very hesitant to go to 13.1.2 for lots of reasons, one of which is I tend to get the can’t check for update error messages often. That works sometimes and sometimes not.


This hotspot issue is really annoying as I use both for work and it’s becoming quite tedious. Thanks in advance.

iPhone XR

Posted on Oct 2, 2019 6:36 AM

Reply
1 reply

Oct 4, 2019 8:43 AM in response to ncguy41

Hi there, ncguy41!


Thanks so much for stopping by the Apple Support Communities. I understand that since updating your iOS devices to iOS 13.1, your iPad is not seeing your iPhone XR personal hotspot unless you turn the hotspots off then back on. I'm happy to help!


Based on what you've described, I would recommend using the steps outlined in the Apple Support article If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support.


If you're still having trouble after going through the article, please get in touch with Apple Support directly: Contact Apple Support.


Best.

Personal hotspot on iPhone Xr not visible on iPad 9.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.