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Q: Taking forever to sign into App Store

i recntly brought a phone and i tried logging into my apple id but it comes up with " signing in to iTunes App Store .." but it wouldnt load and kept going on what can i do to fix it and log in

Posted on Oct 3, 2019 3:01 AM

Best reply

Matthew.S81

Community Specialist

Posted on Oct 5, 2019 7:33 AM

Hello, angelinaaaaa1111.

Welcome to Apple Support Communities.

From what I've read, you're having troubles signing into the iTunes & App Store on your iPhone. I have some information that may help you with this. First, I would restart your iPhone. Sometimes a restart can help resolve issues: Restart your iPhone, iPad, or iPod touch

Be sure to connect to a stable Wi-Fi or switch to cellular service. Also try another Wi-Fi network if possible.

Keep your iPhone up to date as well: Update your iPhone, iPad, or iPod touch

Here's another great article to help when you can't connect to the iTunes & App Store: If you can't connect to the App Store, iTunes Store, or Apple Books

Cheers!

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Q: Taking forever to sign into App Store

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