Uninstalled apps using cellular data in iOS

Yes, use HomeKit (Apple TV and two HomePods as hubs) with one Eve device (Weather). Since I tried the 13.1.3 beta my Uninstalled Apps data has been just kilobytes at a time. After two weeks plus a day since the last reset it’s just 3.3 MB, and some of that is legitimate uninstalled app data.

If HomeKit remote access data is being lumped into Uninstalled Apps data, then you would think it should be under its own category in System Services. Will submit a feedback suggestion to hopefully start that process.

I have been having the same issue and I've read both threads. I tried many of the suggestions lists without luck.

The last thing I did was toggling wifi assist ON and then back OFF. Same for iCloud Drive. Toggle On then OFF. These have always been off.

My data usage has gone from 10 mb per minute to 10k per minute. So far this new lower rate of data usage has held for about 10 minutes. I am posting here just in case anyone else is looking for something else to try.

My unexplained uninstalled apps usage was not an issue for quite a while, until recently when it was jumping up by ~20 MB at a time. It occurred to me that this third period of big jumps of data was happening while I was on a road trip just like the other two times. Could it be related to passing through multiple carrier cells? I use Bell Mobility. Is this consistent with others having this issue? Could it be carrier based?

I’m sending more feedback to Apple. Maybe if they get enough complaints about the problem they’ll dedicate more time and resources to the problem.

FOUND A SOLUTION.

My Uninstalled App Data would always increase over usage. And I only turn on apps that i am currently using. The apps I’m not using i put in 1 min Downtime. And i shut down “dont allow” all my privacy restrictions and dont allow changes on anything even cellular data. I still get uninstalled app data racking up.

SOLUTION.

I still have the restrictions on. I only have. Web browser on cell data. But I deleted my VPN, and also a app I could get a additional phone line and make phone calls out of. Im thinking those apps that probably change configurations are whats doing it. I have 0 uninstalled app data since delete and reset network settings. I tested my theory and uploaded the apps. Before i could close the app store and log off apple id, uninstalled was using data. So i deleted again and Im uninstalled data free.

Hope this helps. If not isolate your apps one by one. Or delete all of them and upload one at a time to see which one is the culprit.

I’ve found a solution to my leakage. Someone posted earlier in this tread that it was caused by Eve products in HomeKit. I have the Eve Weather. I had tried blocking the Eve and Home apps from accessing cellular data but that did not stop the leakage. When I delete the Eve Weather from HomeKit I went one full week with no leakage. I reinstalled the Eve Weather in HomeKit and in less than a day there was over 1 MB of leakage. I’ve just repeated the above steps with the same results.

I will report my findings to Elgato concerning this issue. I certainly won’t buy any more of their products until the problem is resolved. Although there does still seem to be an issue with iOS 13 given others have the problem without Eve products or using HomeKit.

This is a pretty significant issue. I started having this leakage issued about a week ago and it was around the time I enabled eero HomeKit support.

I didn’t think it was HomeKit related until I installed the 13.4 beta and HomeKit usage is now moved into Apple services. In 13.3.1 it is used in uninstalled applications.

I just updated eero app a few min ago and data usage has slowed significantly. Maybe to normal usage?? (I’ll need more time)

this is a huge bug and in Canada where we just got unlimited plans (still too expensive), this could really hurt someone’s wallet.

Apple should fix ASAP or compensate for data usage :)

While not occurring for me anymore, obvious it’s not fixed. If Apple had a clue they would’ve been able to. So much for the focus on quality with all the disparate teams working in private from each other. If fix was easy it would be done with a way to control data usage for HomeKit.

Not difficult to put a “per app” counter on, its Unix under the hood. One way would be to get terminal access via unauthorized methods. May also try looking at logs in Settings > Privacy > Analytics & Advertising > Analytics Data. Use your favourite search engine to learn how to do this with other apps.

But is it Apple's fault? Perhaps they did an update to their APIs in iOS 13 which impacted data usage for third party apps and appliances. As long as they advised developers of these updates are they now responsible for identifying any negative impact from third party apps and products?

I let Eve know of my observation with their product and HomeKit. They punted it back to me to report to Apple support. If this specific developer isn’t prepared to get involved with a possible issue that involves their product I don’t think we should rail against Apple for poor quality.

However, if this issue is due to some poorly documented change to iOS which developers couldn’t know about or adapt to then Apple deserves all the derision the users can throw at them.

Here is the crazy thing- I have A BRAND NEW PHONE. There are NO UNINSTALLED APPS. The data is going.

Has anyone looked at whether the manufacturer violated buyer's consent by sending information that the manufacturer is unable or unwilling to explain. Aside from privacy considerations, it seems that there should be an economic damages claim from the loss related to the data overages.

Of the people that are having issues, who has a VPN profile setup on your iPhone?

I was having the same issue as the OP until I deleted all VPN profiles and rebooted my iPhone. It’s been a few hours with cell data turned ON and my “Uninstalled Apps” data usage is sitting at 0. It would appear that this is indeed an iOS bug (I’m on 13.3.1).

Two days ago I upgraded to iOS 13.4 and re-enabled the Eve Weather in HomeKit. So far my Uninstalled Apps data has been less than 30 KB. There’s now a separate heading for HomeKit under System Services which for me remains blank even though I’ve had some scenes run so I’m not sure what it indicates.

That said, I have data for Photos even though I do not have it enabled to use Cellular Data. Did they fix one bug but add a new one?

Just been doing a bit more reading around and found this :https://10.en24.news/2019/ios-13-high-data-consumption-due-to-uninstalled-apps.html

is anyone else here also using HomeKit?

Following this after I reset stats in 3 hrs my uninstalled used up 2.4 mb. Thanks.

I am not using HomeKit.

I don’t use HomeKit so it’s not causing my uninstalled data usage. It has gone down some, but it should be 0, unless Of course an app was recently deleted.