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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Today, for no apparent reason, my mail program stopped working. At first Safari didn't work either but then it kicked in. I've tried rebooting the computer, modem and router to no avail. I'm using a MacBook Pro 2016 with OS 10.14.6. Any ideas?
Hello Gilser and welcome to Apple Support Communities.
I see you have been having some kind of issue with Mail on a Mac running Mojave.
Are your email accounts all iCloud based (i.e., icloud.com, me.com or mac.com)? There was a reported outage in some iCloud services about the same time you posted this.
You can always check that status of various Apple systems here:
Apple - Support - System Status
If the issue is ongoing, some additional detail would help in terms of allowing the community to possibly chime in with answers.
Are you able to send but not receive? The opposite? Unable to either send or receive? If the accounts are not iCloud, then who is the provider? Is the app itself becoming unresponsive or crashing?
Cheers.
Hi Gilser.
I'm glad to hear they were able to get it sorted out for you.
Cheers.
Thanks. I got help via phone from Apple. It was malware which showed up unexpectedly on my mac.
Mail program stopped working
