Setup is trying to install a new helper tool.

I am trying to set up my new printer to my MAC and this message pops up. Usually I would put my apple ID password, though I have tried without luck. I don't have a log in for my MAC and this is the only password I could have used for any of my Apple products. What could the password be? Thanks in advance.

MacBook

Posted on Oct 4, 2019 7:23 AM

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3 replies

fyip

Level 6

18,384 points

Oct 4, 2019 1:54 PM in response to antoinette59

Create a login for your Mac and try again or just leave it blank if possible.

antoinette59 Author

Level 1

8 points

Oct 4, 2019 7:50 PM in response to fyip

I did exactly that. Thank you so much for your help.

fyip

Level 6

18,384 points

Oct 5, 2019 6:02 AM in response to antoinette59

Your Welcome 😀

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