Phone is on mute, but still hearing sounds

iPhone 11 Pro (but think this is more iOS 13) and I have the volume turned all the way down so that it is on mute (line through speaker). However, I still hear typing sounds and still get notification sounds. Do I need to have the switch for "silent mode"?

iPhone 11 Pro

Posted on Oct 4, 2019 8:18 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2019 5:46 PM

Hello seanmh72,


Thank you for using Apple Support Communities! I understand that you're hearing system and notification sounds after turning the volume down on your iPhone 11 Pro. I would be happy to help provide more information about this behavior.


Are you seeing the line through your speaker when viewing the audio card in the Control Center on your iPhone? The "Control audio" section in the resource below shows what I'm referring to:


Use and customize Control Center on your iPhone, iPad, and iPod touch - Apple Support


If that's where the volume shows as muted, then this will mute only speaker sounds for music, movies, and other media. If that's what's happening, you are correct that you would want to put your iPhone on Ring/Silent mode, or turn down the ringer and alert volumes to mute the system and notification sounds instead:



Take care!

1 reply
Question marked as Top-ranking reply

Oct 6, 2019 5:46 PM in response to seanmh72

Hello seanmh72,


Thank you for using Apple Support Communities! I understand that you're hearing system and notification sounds after turning the volume down on your iPhone 11 Pro. I would be happy to help provide more information about this behavior.


Are you seeing the line through your speaker when viewing the audio card in the Control Center on your iPhone? The "Control audio" section in the resource below shows what I'm referring to:


Use and customize Control Center on your iPhone, iPad, and iPod touch - Apple Support


If that's where the volume shows as muted, then this will mute only speaker sounds for music, movies, and other media. If that's what's happening, you are correct that you would want to put your iPhone on Ring/Silent mode, or turn down the ringer and alert volumes to mute the system and notification sounds instead:



Take care!

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Phone is on mute, but still hearing sounds

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