iPhone email signature image not showing

Since updating to ios13, my email signature logo is not showing in my email.


It is saved in signatures, so the signature is coming across, but the logo is a blank box?




[Re-Titled by Moderator]

Posted on Oct 4, 2019 9:25 AM

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Posted on Nov 22, 2019 3:16 PM

I was changing the email signature image and then i got the same problem. I tried many things, html signature, testing outlook copy paste etc etc.

What did fix it for me was using Spark the email app from app store. I created a signature and pasted in the image from my picture library. Then opened a new email and copy pasted the whole signature. Paste it in the original mail app signature.


Fixed my problems!

305 replies

Sep 21, 2021 2:37 PM in response to jdshilden

jdshilden wrote:

Great. Why didn’t we think of that? You should be awarded noble prize for this. You are a genius!

Thank you! You are a savior.

Well… I'm not the one here who's whingeing.


Let me ask you this. What sort of resolution are you expecting to get here from other users like yourself about the feature that clearly isn't supported and implemented to Mail app (if it is, point me to Apple's official documentation about it where it is stated that this is supported and there are 'how-to' instructions to use Logo image)? Or maybe you didn't noticed that this is user to user support? If not, it's time for you to read https://support.apple.com/en-us/HT208863.


If you want Apple to bring support for logo image to Mail, you are better of sending feedback via www.apple.com/feedback.

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iPhone email signature image not showing

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