iPhone email signature image not showing

I was changing the email signature image and then i got the same problem. I tried many things, html signature, testing outlook copy paste etc etc.

What did fix it for me was using Spark the email app from app store. I created a signature and pasted in the image from my picture library. Then opened a new email and copy pasted the whole signature. Paste it in the original mail app signature.

Fixed my problems!

I was having the same issue with my iPad and iPhone. The way below is worked for me.

1. Open a google docs on google drive
2. Add your image in that file
3. Adjust image and details on your signature
4. Copy the final version of your signature
5. Paste into your signature in mail settings iphone or ipad (At this stage i used universal clipboard hence i used Mac to create google docs file, but I suppose it will work same on iOS App of Google Docs)

Please feedback me to know if it worked for you or not.

Warm Regards;

Cengiz.

I tried the Spark workaround and am happy to report that it works. It's BS that Apple can't make this work on their own, but I'm glad we have a temporary solution.

To recap:

1) Download the Spark mail app

2) Open the app, go to Settings, and create your signature in the Spark app

3) Create a new email in the Spark app

4) Copy the signature from the Spark email

5) Go to your iPhone/iPad Settings -> Mail -> Signatures

6) Paste in the signature you copied from Spark

7) Shake your iPhone/iPad to undo the formatting change

8) Go to the Apple mail app and open an email to confirm it worked

Voila, worked for me. Thanks to the person who found this. Get your act together, Apple!

Solution that ended up working for me - signature created as a html file with the company logo image as a referenced html link (not embedded image).

1. Emailed that file to myself as an attachment.
2. Open the attachment from the email in ipad / iphone which uses the detfault apple quickview
3. click on the button top right that is a square with an up arrow (usually where you forward / send to others etc).
4. Choose the "Copy" option which is the first item under the row of possible apps to send the attachment to.
5. jump out of that (dont send anywhere)
6. go to settings and mail signature.
7. select in the signature box and hit "paste."
8. all the formatting and the referenced logo / link magically pops in as it should.

It looks like when you "paste" a file it doesn't strip the formatting. Odd that you would have to paste as a file rather than pasting the contents of the file but hey... Might work with embedded images as well but haven't had to try that.

***Please Read Carefully***

there is obviously something that has broken in iOS 13 regarding HTML signatures. Here is the fix for your mail app.

1. download Spark (you will be using this to create your signature only).
2. copy and paste the target signature into the spark app. You may or may not need to shake to undo attribute changes.
3. open a new email in spark and copy the signature that you just created from the new blank email.
4. paste the signature from the spark email into the signature for your iOS mail app via settings.
5. you can now delete spark and you should have a working signature. I literally just did this 5 minutes ago.

Nice picture, Heather.

#1 You should register "The 2 dots company" in your name and there you have it - the 2 dots actually serve a purpose ;-)

#2 On the serious side: The way you went about it is not quite the way I did, so let's see if this "recipe" works better for you, as it did for me:

• Create a signature in Spark (you have).
• Start a new mail in Spark. Do not send it.
• In the new mail in Spark, click the screen and then "Select all", "Copy"
• Discard the new mail in Spark.

Now go to the Settings -> Mail -> Signature, delete everything (a little cumbersome) and then paste

Directly from the Spark "new mail" - not using the native app at all, until you're done.

I believe copying from the native app removes some of the formatting.

Just found this thread as was having the same issue.

Try going to Mail settings and select “Load Remote Images”. This seems to have got my email signature working again (which is an html email signature that calls on a remote graphic to display). Now working for both outgoing and incoming email signatures.

I found a solution that worked for my self. After I inserted my html signature all css styles where gone. After that a short shake on my iPhone it asks me to undo "attribute changes" - I approved the action and all styles have been restored.

It seems to me the styles are deleted after inserting the html signature to the input. You can undo the style removal by shaking the iPhone.

I ended up using the recommendation from a few weeks ago about using the Spark App and it works.

At first I thought that every time I wrote an email I would have to paste the signature but this is not accurate.

Follow the last instructions for Spark. Sign up using any email and create the signature with the logo you want. Close out the Settings of Spark and create a new email. Copy THIS data and paste it into the signature of the Apple Mail settings.

In the Spark Settings, I set "San Francisco" font to 13 I believe so it was the same size as the Apple text.

Also, I have successfully done it without shaking to "Undo Attributes" .....

So just to confirm, I DO NOT have to paste the signature from Spark every time I create a new email. The image is there, it does not say "Null" or a blank box.

I'm not going to update this phone again until someone says this issue is fixed because I do not have any other issues!!!

Solution for me on iOS13.3 (Exchange account but should work for most account types):

Enable loading remote images as mentioned above.

Then...

Upload your logo/image to a web server or some place you can access the image online by typing the URL in your browser without having to login.

Open up Gmail or borrow a friends account to complete the following.

In Gmail settings go down to the Signature section.

Copy and past your signature and replace the image with the image tool in the Gmail toolbar.

Select Web Address URL in this window and in the pathway box type the URL (address of your image that works to show the image in your browser).

Once it shows click "Select" and the image should appear in your Gmail signature.

Save changes down the bottom and then send yourself an email from the Gmail account.

On your iPhone copy the signature on the received email to your iPhone signature.

Once pasted shake the phone as mentioned above and "Undo" styling changes (may work without this step).

Try sending an email with your remotely loaded image/logo and all should be working.

Put your Gmail account signature back the way it was.

Hi all,

I was a web designer for more than twenty years and know my fair share of code.

A lot of peeps scramblin' on this thread and I get it. A lot of you have questions that go deeper than what you ask. Policies and procedures are implemented by Apple to keep our precious data secure. Permitting unknown attachments to our emails may provide a possible open gateway for attacks. It makes sense they want to avoid that. One day, they may realize that their very clients don't have the International Brand recognition that Apple has, and as such, those same clients need to promote their brand. In their emails.

With that said, there are three things you can do to have a working email signature complete with an image on your device.

• Download the Spark App (I sell construction equipment, nothing in it for me)
• Upload your logo image to a secure file server
• Turn on/activate/ Show Remote Images in your email client settings

1. Go back back a few pages and follow the instructions to download Spark - Email App by Readdle. I was pleasantly surprised by the added features it has - like schedule to send at another date/time, but I digress.
2. Ask someone you know, or your company webmaster, to host your signature image (logo or whatever) on your server on the https side (secure). They would provide you with the URL that would look something like this.... https://yourdomain.com/secure/images/companyNameLogo.gif (as an alternative, you might be able to host your image in the cloud if the link is https) Name the logo image something simple like that. Email clients read the code behind the scenes, and better chance of showing appleLogo.gif then satanspawn.gif. Because you've included the URL instead of the image itself, it is not attaching anything to the email, it is showing a display box for a remote image. Some people on this thread have complained of seeing an empty box - you need to mod your personal settings in iOS to View Remote Images. Actually, same would be true in any email client. It's a caveat not confined to Apple, but EVERY individual's personal preferences in their email client's across the globe.
3. Turn on Load Remote Images - from my iPad, settings, mail, Load Remote Images.

Lastly, most company logos should be in gif or png format. Colors and text in the image only. The only time you want or need a jpg is for photos, for more color accuracy, but far from necessary. Gif and png are lightweight - like a few kbs. Light doesn't trigger spam alerts - because that is what EVERY email client on the planet is trying to detect. A crap-ton of links in your sig file, also can spark a spam alert.

Now, with all of this said, many individuals simply choose to look at all email with Simple Text, and for those, NONE of your HTML settings will work, no images will display and the font(s) you chose will default to Arial, helvetica, sans serif. So, avoid using your "corporate font" in a sig file, as the only peeps that will see it the way you intended, are those that have that very font built into the pc/laptop/ipad/lovoto/android/ device they are using at that moment. Use arial (MS) or helvetica (iOs) for consistency across all platforms. Not because I like it, but because EVERYONE has one or the other or both. Code has been written this way forever.

Good luck ya'll! Piece of cake. You got this!

Hi, I can confirm that by using this method you can put your full signature and digital image/logo into your iPhone emails, first download the email app called Spark from the App Store, set up 1 email address to set up the app which very straight forward, then go to setting and find signatures and set up the signature you want to use in your iPhone emails, you can simply copy and paste your signature from an email you have sent yourself, assign this signature to the email address you set up, then close the settings, go to your email in Spark and create an email, do not send it, when the default signature loads simply select all and copy it, then open your iPhone settings scroll down to mail and select signatures find the email you want to assign the signature to and paste it in, you can then hake your device and click Undo, this will return the signature to its original formatting, and that’s it, it’s a bit long winded but I know this definitely works even with the latest iOS 13.5.1 update, good luck

I had this same issue. I tried numerous ways of copy/paste, trying to save the image in photos etc but nothing worked - meaning the photo/image would be pasted fine when editing the signature on the iPhone app but after hitting "back" and checking the signature again, the image would be replaced by a blank with a rectangular outline.

The way I got this to work again was as follows:

1. Open the Outlook signature on the MAC (either Outlook web or 365 application). Open Outlook settings and go to the signature editing setting and prepare the signature there using the editor available inside the Outlook settings page.
2. COPY the signature from inside the editor in the Outlook settings page. There is no copy button - so just highlight the whole thing including the image in the signature and use Command-C
3. Use the "COPY/PASTE ACROSS IOS/MAC DEVICES" feature (meaning copy on one device and paste on another) to paste this signature into the Outlook IOS App signature box (inside settings).
4. Voila! When you compose a new email the image will show up as you made it!

I was researching on this issue and found this thread.

Several input towards using a picture from an online server is part of the solution. But it turns out that there is a limit in iOS to the size of the picture. The limit is described elsewhere as being 320 pixels, and anything larger than that will result in null or nothing showed in the signature.

On iOS14 I found out that this will work with larger pictures:

1. Make sure the picture is on a webserver or shared in a picture-service, other has explained how to do this.
2. Create a .html file on your computer with this source code (replace the picture-url with your picture):

<!DOCTYPE html>



<html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><span style="background-color: rgb(255, 255, 255);" class=""><font face="Consolas, Courier New, Courier, monospace" size="3" class="">
<img src="https://pictureurl.jpg"; style="width:90vw;height:auto;"></font></span>
</html>

3: Save the .html file to your icloud-drive to transfer it to the iPhone.

4: Open the file in the document browser, Archives.

5: Copy the picture to your signature.

Use it and be happy.

Sincerely

Peter

My HTML email signatures are created in an App Store App called "Email Signature Creator" and work fine with ios13. I did have some problems initially (which is how I found this thread), but after selecting "Load Remote Images" in iOS Mail settings, all worked perfectly normally (as per my comment near the very start of this thread). I'm not sure whether "Email Signature Creator" is doing something similar to what some users have found with "Spark", but I can definitely say that I have HTML signatures (a different one set for my three different email accounts) and they work exactly as expected in iOS13, including calling on remote images for logos, etc.