iPhone email signature image not showing

You know what? Apple isn't listening. I've spent valuable time with workarounds that sometimes work, sometimes don't.

Finally the solution is easier than one would think. Just ditch iOS Mail and use a different mail client. I'm using Spark as somebody recommended. It completely solves the signature problem, it even allows you to choose from several signatures for your email accounts (graphics and all). And it also has some nice additional features like scheduled email sending.

It's a pity one of Apple's most basic apps is not up to the task, but luckily there are alternatives out there.

Well I found a work around until Apple gets their **** together. I don't know why I always end up spending countless hours having to figure this crap out lol.

I don't know how to do this any other way because I am not that smart. Someone with HTML Knowledge could chime in.

• I use Outlook (Office 365) for my company email, so this is all I know how to do it with.
• Upload your logo/picture to imgur.com and copy the "Direct Link" should be the second option from the top.
• Open your signature in outlook. Click on the image in your signature, then click the "insert hyperlink button" You can also right click the image, and press link as well.
• Paste the direct link from imgur and click ok.
• Send an email to yourself > Open it in your iOS Mail App > Copy the email signature from the email you just sent yourself.
• Go to Settings > Mail > Paste the Signature into the account(s) you want to use it on > Shake the Phone > Undo Attributes. Your done.
• The reason I called it a "work around" and not a solution is because when you compose a message there is still a white box where the image should be but if it worked there should no longer be "null" written inside. When you send a test email you will see the image loads properly on the receivers end. It's not perfect but it works. It just doesn't look like it works when you are composing it.

Hi!,

Yeah its resolved but with an html file, not tried with an image format (.jpg, .gif, .png...). I coded it using tables an inline style properties (yeah, welcome 90´s again) becuase and external CSS file or modern properties are not supported.

Once you get the html file open it in your browser and check if your image (logo or whatever is showed) if not and you are using dropbox to link it you have to make a tiny change in the url, here it is a detaill explanation:

https://www.mail-signatures.com/articles/direct-link-to-hosted-image/

After being sure about the url, send an email form your computer to your iphone with the attached signature, copy and paste it in the signature location (general settings > mail > signature). Without leaving this screen shake your phone (the way to undo things in your phone), because as a default iOS is gonna a change your style (mostly related with typeface and dimensions).

Hope this could help. :)

Have you tried to send a blank email with your logo/signature from your laptop/computer to yourself? Then opened up your email on your phone, copy it and then paste it into the signature setting? That seems to be the only way the image does not disappear like it did before.

I had the same issue, on my 2 iPhones 11 pro max and XR. I fixed using spark application on my Mac. I sent to an iPhone an email from my desktop, then copied and pasted to the settings, Mail, signatures under corresponded email account, I have 7 of them.

The HTML logos and text appear in that section. When you will open the mail app, on your iPhone you will not see the logo, only the text but it will appear in your receiver eMail.

I called Apple support right after their iOS update why the logos and the HTML is no longer are showing, the answer was: "Security reasons". So some people including me are managing to make it work, and maybe this is one of the reasons why Apple developers think that if some people are managing to insert the HTML signatures and for the security reasons the logos are not being supported, this is the best way to keep the iOS safe.

Makes sense?

Hi Guys,

I have resolved the issue of signature. You need to create an html signature, add an image and put a full url path of the signature image in the html i.e upload the html page on the server, add an image full path i.e hhttps://yoursite.com/image/imagename.png.

Open the url in the iphone browser, copy the entire html code and paste it into Settings > Mail > Signature. Don't delete anything.

The above process should work. If not contact me. I will help you set it up.

Vikram R

www.illusiontechnologies.com

The very good and not so bad news:

The Bad first, since iOS 14.00 using Sparks no longer works, and the images are showing NUL

The Good news that you can host your image-logo for free using direct link to the Drop Box, Google Drive or other free hosting services. All you need is to modify the sharing link and make a direct link. Then insert into your HTML signature. Now you can send an email using Sparks or Mac mail, after receiving copy and paste your signature with the logo into Settings, mail, signatures. You will not see the logo there, but you will see it after sending the email to yourself or others. Here is the link with a simple tutorial how to make the direct link to any preferable free host is here"

https://www.mail-signatures.com/articles/direct-link-to-hosted-image/#imgur

Also free email generator where you can insert the direct link to your logo.

https://www.mail-signatures.com/signature-generator/

Yes, Sparked worked for me too. I was able to get my email signature inside the Apple email app to show all my logos by creating a spark email acct using the Spark App, then creating a Signature inside of the Spark App, then sending an email from it to myself. Then copy and pasting my email signature from that email in to my Apple email app signature area inside the my Mail settings specifically for the email acct that I wanted it in. Thx for your help with this:-)

You have to shake the phone (for real) when you paste the HTML in the sig panel. Choose Undo Attributes. Celebrate.

I've spent hours chatting with Apple tech support about this issue for a new iPad Pro. They referenced remedies in this thread, but eventually told me the feature is not supported and suggested I try another email client.

I'll preface this with "This is not a solution, it's a workaround!" as I'm having the same issue on my iPhone with iOS 13.

All I did was take a screenshot of my existing email signature in outlook on my work computer, saved that screenshot to iCloud drive, and then made sure it was downloaded on my iPhone.

On my iPhone I configured a generic "Kind regards, Name" signature in Mail settings, and then whenever I need to attached my full email signature I just insert from iCloud drive the image of my mail signature.

As it's inserting an image not attaching it, it does work in HTML email and appears just fine in outlook when I receive said email.

Like I said, not a fix, but then I've never managed to get HTML signatures with images working in iOS mail, but it is a workaround that will suffice for me and my needs until my company unblocks the use of Outlook for iOS (which is better than iOS Mail anyways!).

Hope this helps.

I’d spend your energy following the advice regarding using gmail to make a signature block and sending it to yourself. It works.

Only requirement is if your sig block is all image and no text. You need to add a character to make sure it’s displayed. Weird but true.

Another test I just completed on my own with an outside party - I sent them my email thread asking if they could see my logo in each correspondence, she could, and I asked her to just reply back to me. She did, and all of my logos appeared as they should from the prior conversations that weren't with her in the thread, but her reply to me showed just an outline around around where my logo should appear.

I also noticed this dialog box appear at the top of my gmail account that read...

Some content in this message has been blocked because the sender isn't in your Safe Senders list. I trust content from ....@gmail.com. | Show blocked content

Of course by clicking "Show blocked content" my logo immediately appeared in place, and not as an attachment image. I hope this helps too. Back to work.

is there a fix for this yet that doesn’t require all the steps mentioned above?

I just spoke with someone on the Apple enterprise team and he confirmed images in email signature is not supported in IOS 13 and he suggested that I submit a feature request online with Apple. I told him that if that was their recommendation for this that a feature request for this would have certainly been submitted by now, but he said there had not been. I couldn’t believe it! The shake to undo formatting was a work around back in IOS 12, but definitely doesn’t work now.

I’m not sure if anyone came up with a solution to this problem but after having this issue for sometime now I got mine to work....I used a site called htmlsig.com and created the signature I simply copied from there pasted it into my signature on my iPhone 11 Pro and it works with no issue. Hopefully this helps everyone this has been driving me nuts