You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Conork12ck Author

Level 1

4 points

Subscription refund

I was wrongly charged €12.99 for my Deezer subscription after I cancelled my membership and also deleted the app. I contacted Deezer and they replied saying that they have no control over funds and that to get a refund I need to contact apple. I reported it as a problem however it stated that my purchase does not meet the conditions of a refund, how ludicrous!

iPhone 6s

Posted on Oct 4, 2019 1:45 PM

Top-ranking reply

Niel

Level 10

732,137 points

Posted on Oct 4, 2019 1:51 PM

Click here and ask the iTunes Store staff for a refund.

(174996)

View in context

Subscription refund

Similar questions