Apple Watch series 5 vertical line on screen

Hi,

I just got my series 5 Nike edition and I noticed when I enter the flashlight from the watch when screen is on low light I barely notice a vertical line on the screen


is that a problem ?

Apple Watch

Posted on Oct 4, 2019 3:59 PM

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12 replies

Nov 18, 2019 11:33 AM in response to dipo48

I didn't talk to the Genius Bar, I talked to Apple support on the phone and they didn't give any reasons as to why. They just said the Genius Bar could either replace the watch or replace the screen but since the new has a good chance of the same issue I didn't want to waste my time. I posted the same question on a different thread and had someone respond that they replaced the watch and had the same issue on the new https://discussions.apple.com/thread/250839017

Nov 18, 2019 11:18 AM in response to dipo48

I think it has been a problem since the series 3, I've found forums complaining about the same issue. I haven't seen any really on the series 5 but since I could see the same line of the series 5 display models I'm guessing it's common. Maybe because it's such a faint line most don't notice it but I'm a little OCD when it comes to my Apple products.

Dec 29, 2019 5:18 AM in response to Paulpap30gr

Have the same issue with my 44mm grey unit. Found out the same way as you did. My heart told me to ignore it but my brain told me otherwise. Can’t accept a watch this expensive to have such defect. Prior to sending my watch for an exchange, I went around a few Apple stores (btw I lived in Malaysia) to check the Apple Watch display units whether they suffer from the same display defect, turned out that 90% of the units (only 44mm) did have the issue. Weirdly, none of the 40mm units I checked have this issue. So, in the end I went to a local Apple authorised service centre to have it replaced. Now I’m waiting for the replacement unit to arrive from Singapore. What a bummer.

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Apple Watch series 5 vertical line on screen

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