Not able to move my apps into the folders

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sagar120 Author

Level 1

4 points

Not able to move my apps into the folders

I am not able to move my apps into the folders.

when i do so the apps dont go in the folder, the folder opens but app is not placed.

iPhone 7

Posted on Oct 5, 2019 1:56 AM

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Answer 1

Best reply

lobsterghost1

Level 10

141,346 points

Oct 7, 2019 12:29 PM in response to sagar120

Go to Settings > Accessibility > If you have Zoom turned on, turn it OFF. You should be able to move apps after doing that.

This is a reported issue by many and turning off Zoom seems to solve for just about everyone who had Zoom turned on.

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Answer 2

chuck_3rd

Community Specialist

Oct 7, 2019 12:20 PM in response to sagar120

Hello sagar120.

Welcome to Apple Support Communities. I understand that you’re unable to move apps in to folders. I’m happy to help.

Please use the steps here to restart your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support

After restarting, are you able to move apps in to folders? What iOS version is installed on your iPhone? Apple has recently released iOS 13.1.2. If you haven’t already installed it, please back up your content use the steps here to update: Update your iPhone, iPad, or iPod touch - Apple Support

Take care.

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Not able to move my apps into the folders

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