Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Siri Remote After OS 13 Update for Apple TV

my Siri remote fails to turn on my Apple TV now. iOS 13 was just automatically installed on both Apple TVs, and neither will turn on when the remote is used. The only way to turn them on is to unplug and then plug them in. I’ve tried all the standard remote resets, and none of them work. The remote also occasionally fails to adjust the TV volume. Anyone else had the same problem?

Apple TV (4th generation)

Posted on Oct 5, 2019 6:54 AM

Reply
Question marked as Best reply

Posted on Oct 5, 2019 7:50 AM

Apple has changed the way that Apple TV with tvOS 13 reacts to the remote. Waking from sleep mode now requires the Menu or TV/Home button, the touch surface is no longer functional for that.

1 reply

Siri Remote After OS 13 Update for Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.