Messages finish indexing

Any updates, I have tried every possible scenario and still no photos except if as many of you stated I scroll up. I see 32GB in the cloud but none are indexing and the Apple rep I have been working with continues to say wait for engineering to solve this but it's been 3 weeks.

I’m going on about 3 weeks with no luck. Engineers have not responded to the rep I’m dealing with for about a week now. The positive is that, like you....nothing appears to be lost since iCloud shows 22GB of messages stored and all messages downloaded to my phone....they just didn’t index the pictures/attachments for anything prior to iOS 13

I've been fighting this for weeks. Initially noticed it when I did a wipe and restore of my 7+ running iOS 13. Would get all the right feedback "Downloading messages" progress bar, the option to "Download all images" in message threads, etc, but nothing will bring back the images in the media list. All photos are in iCloud, I wiped my MacBook Pro and it has them all. Even got a new iPhone 11 and thought maybe it was an issue with the previous phone, nope, it's definitely an iOS issue. None of the solutions have worked for me.

I am having the same issues with photos in messages. “Waiting on messages to finish Indexing “. This happened after the update.

is Apple doing anything or are the pictures lost forever?

i went to my settings to follow instructions and my message was already on.

having the same issue, and one thing i haven't seen addressed is that i do not use iCloud. so my messages are turned off. i tried to turn them on and then back off as people have suggested, but it did nothing. any more ideas? nothing at all from apple?

I was told by Apple that they are aware of it. In the meantime, go to settings> Siri & Search then scroll down to messages. Click on messages. Turn off the first two toggles. Turn off the phone for 2 minutes. Turn it back on then go back and turn those 2 toggles back on. Give it 24 hours for the pictures to come back. It works for some. I’m only 20 minutes in so I’m still waiting but at least it’s a shot and they are aware of the problem. I couldn’t stand to lose those memories! Oh, and be sure to have the “download and keep original photos” on in iCloud as opposed to “optimize phone storage.” If you have enough space.

This seems like a convenient move on apples end to conveniently have this update close to the holidays to have customers freak out and give in to their ultimate plan of offering quick fixes in the form of buying more iCloud storage. I’ve never stored or backed up my photos or msgs to the cloud so wherever they are currently storing my pics they need address quickly in a new update or they just lost me as a customer I respect my privacy way too much to bow down to their nonsense.

I don’t think you should’ve needed to have to purchase extra 200GB I’m sticking with my original theory that Apple conveniently did this. I won’t be surprised with a new update right after the holidays that addresses this.

Alas, this did not work for me, or any of the other "toggle" "change language" restarts, and then toggle back of iCloud, Siri, or anything else. Even tried the latest 13.3.1 to no avail. Zero indexing progress, always the same errror -- "Shared Links photos will be shown once Messages finishes indexing "

Call them. It happened to me again and I was not a happy camper - I can’t tell what they told me to do but I did it and was at 78% battery and whatever they did and helped me with worked for the 2nd time of this super annoying issue

me too!!!! please help!!!

I’m having the same issue. Has anyone figured out a solve or is this a bug?

I’m having the exact same issue there if anyone knows please do tell how to fix the problem I have no photos

Mine too! Then there is a picture under someone’s text that I am trying to delete and it deleted from the texts but not the attachments.

Exact same thing for me and I've had a running conversation with my wife and friends for years across all parts of the world. I can't lose those memories.