I am trying to assess previous photos I have sent my friends or family. But none of them are loading.
when I click the info button under messages and usually that is where all the pictures will it , the message pops up “shared links, photos, and more will be shown once massages finishes indexing”
does anyone know what that means?!?
below is an attached picture of the message
iPhone XS
After 7 iPhone restore's, multiple chats with Apple Support, a call to Apple Support and 2 visits to the Genius Bar i believe I have figured out the problem. Apple could not figure out the issue or the Genius bar.
So basically apple tells you after iphone migration to leave the phone that's being migrated connected to WiFi for 24-48 hours.
I did this and all my messages said "more photos will be shown once messages finishes indexing"
My next attempt was to backup the phone via my Mac Book. To which my first attempt I noticed, after restoring the phone from backup it was still using icloud. The genius bar told me that was "strange" a restore from backup should simply upload everything to the phone as is.
Well after extensive research, apple new policy of "backup to your computer"
A backup from your a computer doesn't include:
So regardless if your backing up from your computer your messages are still being transfered via iCloud.
These are the steps I took.
I deleted my iCloud backup and created a new one. Keep in mind you will still need your old device. I only chose to backup on icloud the essentials such as messages. I restored from my computer backup photos and such.
Restored my iPhone via backup from my computer.
Once restored, I by-passed all the promts to "Set up later in settings"
Once at my home screen I turnded on iCloud
This instantly restored my messages.
I have the same message displayed "more photos will be shown once messages finishes indexing"
Within minutes all my photos within messages were showing up in the "info" tab. My messages backup was 23gb and was done within the hour.
Again, take in mind i tried almost every option available to me that apple told me to do and what i was thinking of. Glad to say I finally got it to work.
Hope this helps.
I don’t think you should’ve needed to have to purchase extra 200GB I’m sticking with my original theory that Apple conveniently did this. I won’t be surprised with a new update right after the holidays that addresses this.
I'm experiencing the photos not being indexed as well but I first noticed this issue while trying to do a search within Messages app (pull down search bar). Only searches really recent stuff when it used to search all message history no matter how old before this latest update.
How long did you wait? I'm currently doing the above mentioned fix, and items are slowly (and surely) updating back to normal. I'm plugged into power and on WiFi. I'm not sure if that's the cure or not, but I thought I'd try and help. :-)
I don’t even use iCloud. I just turned it on and then off and it sound downloading messages from iCloud but I have like maybe 1gb of messages on iCloud. I have my messages set to “keep forever”. I have thousands of pictures and messages on my phone. I can search “sorry” and the text message of my Roomate apologizing to me that I got 4 hours ago won’t even show up. I have free unlimited google drive space to save all of my photos and anything important. I wish Apple can just fix this issue. It is lowkey just a thing they did to get everyone to buy iCloud storage.
I’m going on about 3 weeks with no luck. Engineers have not responded to the rep I’m dealing with for about a week now. The positive is that, like you....nothing appears to be lost since iCloud shows 22GB of messages stored and all messages downloaded to my phone....they just didn’t index the pictures/attachments for anything prior to iOS 13
I am having the same issues with photos in messages. “Waiting on messages to finish Indexing “. This happened after the update.
is Apple doing anything or are the pictures lost forever?
i went to my settings to follow instructions and my message was already on.
This seems like a convenient move on apples end to conveniently have this update close to the holidays to have customers freak out and give in to their ultimate plan of offering quick fixes in the form of buying more iCloud storage. I’ve never stored or backed up my photos or msgs to the cloud so wherever they are currently storing my pics they need address quickly in a new update or they just lost me as a customer I respect my privacy way too much to bow down to their nonsense.
Alas, this did not work for me, or any of the other "toggle" "change language" restarts, and then toggle back of iCloud, Siri, or anything else. Even tried the latest 13.3.1 to no avail. Zero indexing progress, always the same errror -- "Shared Links photos will be shown once Messages finishes indexing "
I have also tried every suggestion with no results. I have been engaged in a week plus long back & forth with Apple Support....with no resolution. Maybe there will be a fix with 13.2?
Hey in the same boat as you have you found any solutions?
FionaC13 — THANK YOU!!! Everyone: this works! I was having the exact same issue and although it is still downloading, everything is starting to show up!!! THANK YOU AGAIN!!!
I can’t see my photos in messages
I can’t see my photos in messages
Any updates, I have tried every possible scenario and still no photos except if as many of you stated I scroll up. I see 32GB in the cloud but none are indexing and the Apple rep I have been working with continues to say wait for engineering to solve this but it's been 3 weeks.
I've been fighting this for weeks. Initially noticed it when I did a wipe and restore of my 7+ running iOS 13. Would get all the right feedback "Downloading messages" progress bar, the option to "Download all images" in message threads, etc, but nothing will bring back the images in the media list. All photos are in iCloud, I wiped my MacBook Pro and it has them all. Even got a new iPhone 11 and thought maybe it was an issue with the previous phone, nope, it's definitely an iOS issue. None of the solutions have worked for me.
Messages finish indexing
