Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone camera black screen

My iPhone 8 camera is black, the front camera works perfectly fine, I’ve backed up my phone and deleted everything but nothing has fixed it

Posted on Oct 5, 2019 10:14 AM

Reply
Question marked as Best reply

Posted on Oct 5, 2019 10:32 AM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


If the camera on your iPhone, iPad, or iPod touch isn't working

1 reply
Question marked as Best reply

Oct 5, 2019 10:32 AM in response to iPhone8cam

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


If the camera on your iPhone, iPad, or iPod touch isn't working

iPhone camera black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.