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User profile for user: Modesto Bruce
Modesto Bruce Author
User level: Level 1
10 points

Storage memory

My iPhone has 50G of space used under “Other”. This seems like a huge amount. I checked other iPhones and they have about 5G used. Any ideas of how to fix this or what’s going on?

Posted on Oct 5, 2019 11:23 AM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
211,976 points

Posted on Oct 5, 2019 11:26 AM

"Other" contains lots of stuff. See-->What is "Other" and What Can I Do… - Apple Community


However, 50 GB sounds excessive by any standard. It probably indicates storage corruption. A restore from backup will usually fix it. See this support link-->Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
211,976 points

Oct 5, 2019 11:26 AM in response to Modesto Bruce

"Other" contains lots of stuff. See-->What is "Other" and What Can I Do… - Apple Community


However, 50 GB sounds excessive by any standard. It probably indicates storage corruption. A restore from backup will usually fix it. See this support link-->Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
211,976 points

Oct 5, 2019 11:55 AM in response to Modesto Bruce

Connect the phone to iTunes. Check Encrypt Backup. WRITE DOWN THE PASSWORD YOU CREATE. Without it you can't restore the backup.


Then restore the phone to factory settings-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support


When that finishes you will be prompted to set up as New or restore a backup. Choose to restore the iTunes backup you just created.

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Storage memory

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