In my iPhone xr I can't see the cellular option under settings menu. Due to this i can't change my cellular network from primary sim to secondary (esim). The physical sim has been converted into esim. Confirmation message has been received but in my handset I can't see secondary network (signal) and also cellular option under settings menu. Anyone please help.
iPhone XR
Hi niladri1323,
Welcome to Apple Support Communities. I understand that you're not seeing a cellular option in Settings on your iPhone and because of this you're unable to use the eSIM on your device. I can see why you'd reach out about this; I'd like to help. First, if you haven't already, I'd recommend closing the Settings app and restarting your iPhone:
Next, I'd recommend using the steps and information in this resource, including contacting your carrier or Apple if necessary: If Dual SIM with an eSIM isn't working on your iPhone
Best Regards.
Unable to change cellular network from primary sim to esim
