Update the iPhone 7 for the broken microphone
Fix my broken mic please and the rest of the iPhone 7’s.
User profile for user:
raina_b22
User level:
Community Specialist
Hello Sdeleon13b,
Thank you for using Apple Support Communities! I understand that the microphone is not working on your iPhone 7. It's important that you're able to hear and be heard while on calls. I would be happy to help provide steps to take next.
Check out the following support article, which provides some troubleshooting steps to try for this behavior:
If the microphones on your iPhone, iPad, and iPod touch aren't working - Apple Support
You'll also want to ensure that you've followed the steps under the "Get help" section, including:
"If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support."
Take care.