iPhone 11 Pro Max screen dimming with auto brightness off

I just got the new IPhone 11 Pro Max and it’s fine but the display keeps dimming while I’m using it. I’ve turned off auto brightness and it still does it. It goes in increments from bright to really dark and back up again.




[Re-Titled by Moderator]

Posted on Oct 7, 2019 8:02 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2019 8:08 AM

Check:

  1. Settings → Display & Brightness → True Tone = OFF
  2. Settings → Accessibility → Display & Text Size → Auto-Brightness = OFF


Note, chaining these settings might impact battery life.

3 replies

Oct 7, 2019 8:43 AM in response to AlexJewell01

Try to Restart your iPhone, iPad, or iPod touch: https://support.apple.com/en-ca/guide/iphone/iph8903c3ee6/ios


If issue persists I would take the phone in for diagnosis, as it still has warranty.


You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider near you:


Start a service request: http://getsupport.apple.com/

Find an Apple Authorized Service Provider: https://locate.apple.com/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

Contact your carrier: https://support.apple.com/HT204039

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iPhone 11 Pro Max screen dimming with auto brightness off

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