pop server not responding in outlook

My iPhone7 cannon connect to the POP server for my outlook mail. All the info for the account is correct. It just started doing this on it's own. Mail account still works fine on my PC. I can send mail on my phone, just not receive. No "sent" folder is shown under mailboxes

iPhone 7

Posted on Oct 7, 2019 11:26 AM

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Posted on Oct 7, 2019 1:49 PM

I did get the problem resolved. Basically what we did differently is this...


  1. After we again deleted the account (again today) we re-booted the phone. Although Apple support did not seem to think it was needed, Chris mentioned it in his reply and I though it was a good idea.
  2. The account was then set up as a IMAP instead of POP.
  3. SSL was turned off for both incoming and outgoing servers


...and Bob's your Uncle.

9 replies
Question marked as Top-ranking reply

Oct 7, 2019 1:49 PM in response to ChrisJ4203

I did get the problem resolved. Basically what we did differently is this...


  1. After we again deleted the account (again today) we re-booted the phone. Although Apple support did not seem to think it was needed, Chris mentioned it in his reply and I though it was a good idea.
  2. The account was then set up as a IMAP instead of POP.
  3. SSL was turned off for both incoming and outgoing servers


...and Bob's your Uncle.

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pop server not responding in outlook

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