Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do i backup my iphone to my Imac with ios13?

This might be a stupid question, but i'm trying to backup my iphone to my Imac with the ios 13.1.2. I've tried doing what I always done since I've owned an Apple device but this time when I plug my device into my Imac and open itunes the iphone icon is nowhere to be found. I've looked online to see if anyone else is having this problem but i seem to be the only one.

iPhone XS Max

Posted on Oct 7, 2019 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2019 1:56 PM

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


tt2

3 replies
Question marked as Top-ranking reply

Oct 7, 2019 1:56 PM in response to electricb03

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


tt2

How do i backup my iphone to my Imac with ios13?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.