Email problems after update 13.1.2

After updating my iPhone 8 to version 13.1.2 I noticed that no new emails were arriving in my Inbox although my iPad had no such problems. I decided to delete the email account and to reinstall it to see if that fixed things. After going through the Add Account procedure I keep getting the message that the account already exists on my phone although I had deleted it and could not find it anywhere.


Any suggestions?

iPhone 8

Posted on Oct 7, 2019 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2019 2:42 PM

After removing the account from the phone, power cycle the phone to finish the removal. Then you can add it back.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Email problems after update 13.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.