Iphone 6s - weird sound during phone calls

Last week I realized that something is up with my phone. When I make a phone call, the sound of the dialing (that beeping sound) is pretty high-pitched and disturbing. The whole phonecall sounds this way, the sounds sounds to be far away from me and also high-pitched. I started to check the phone, while i listening to the conco through my earpods, there is no problem at all. Listening the music/videos/the way they sound is also flawless.. Another issue connected to this is when i make a video with the selfie camera, i can hear some disturbing crackling sound in the background. What makes it even more weird is that when i use 3rd party apps like instagram or snapchat and I try making a video with the front camera through these apps, the sound of the video is good, i cant hear that weird static, crackling sound. I dont know whether my microphone is just dirty, but im sure that it cannot be connected to water, it never touched my phone, maybe just the rain but i dont usually use it when it rains. I tried hard reset, updated to the ios 13.1.2 from ios 13.1, i recovered my phone, tried to clean the microphone but i dont want to hurt it, so i stopped doing that. But no change at all.

iPhone 6s

Posted on Oct 7, 2019 11:02 PM

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Oct 9, 2019 2:43 PM in response to rebeka193

Hello and welcome to Apple Support Communities, rebeka193!


I understand you're hearing some odd sounds while on the phone and also when you record videos, you hear crackling, but only with the default Camera app. I'd be happy to provide information to help you out.


Use the steps in the following articles:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If the microphones on your iPhone, iPad, and iPod touch aren't working


Thank you for using Apple Support Communities.

Enjoy your day!

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Iphone 6s - weird sound during phone calls

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