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Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

Since I installed Catalina yesterday, I have had around five crashes with the error:


panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Any solutions. iMac Pro had been operating fine before update. Only apps running at the time were Chrome and TimeMachine backing up to a Drobo 5N2 (plus of course background apps like Google Backup and Sync, Dropbox, etc).

iMac Pro

Posted on Oct 8, 2019 9:20 AM

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Posted on Oct 11, 2019 12:43 PM

This happens to me reliably when i have an external monitor connected though a docking station and system is idle. If i have a video or other non static content displaying on the external monitor, my MacBook Pro I9 does not crash. This is new for Catalina and same configuration did not crash on Mojave. Need a fix...

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577 replies

Jan 25, 2020 11:00 AM in response to prasantfrommesa

Very sad to report kernel panic even with Automatic Graphic Switching turned off.


Woke up to this again:

panic(cpu 12 caller 0xffffff7f9419dad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds

service: com.apple.logd, total successful checkins since wake (130 seconds ago): 14, last successful checkin: 0 seconds ago

service: com.apple.WindowServer, total successful checkins since wake (130 seconds ago): 2, last successful checkin: 120 seconds ago


Ugh


Will give Ampethamine a chance as suggested above. The app ;)

Jan 27, 2020 3:03 AM in response to TheFaust

So a little more diagnosis on my one .... Mac Pro (iBin cylinder), 1xDisplayLink 4K, 1 x HDMI 1080p


I changed how I use the machine and have been running the 4k Screen on HDMI only (change of connector and single display). Using the the Mac Pro for programming/admin and video encoding work and pushing video replay to another machine.


I managed 4 days without a WindowsServer hang crash! (I was getting 1-2 an hour)


Streaming from a local rtsp source, and local files, a 1080 Video in VLC, and the machine hung within 30 minutes with the WindowsServer timeout. VLC thinks it was still playing in the background as audio was still playing until the watchdog kicked in. So as others have suggested it's only the WindowsServer that's hanging.


Interestingly video clips from websites inside Safari seem to have no affect.


I am now going to return to the original screen configuration (4k on DisplayLink and 1080p on HDMI) and try and keep off the video playback to see what happens.


Wondering if it's a graphics card overheating issue? Same error as everyone else is seeing but nothing to do with power saving. Are people running high load graphics on pretty screensavers?


Mark

Jan 28, 2020 8:49 AM in response to sachitha48

Another crash today after simply unhooking my Macbook from its external monitors while in clamshell mode.


panic(cpu 2 caller 0xffffff7f83f9dad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service returned not alive with context : is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet)


Anyone know if Apple ever acknowledges these issues, or if we'll just have to wait to see that it is fixed in an OS X build?


If they don't, do we just continue to beat this dead horse and bump the thread while crossing our fingers?


DOL_Mark wrote:
Wondering if it's a graphics card overheating issue? Same error as everyone else is seeing but nothing to do with power saving. Are people running high load graphics on pretty screensavers?


Not an overheating issue. I use no screensaver and my GPU is idling 99% of the time.

Jan 28, 2020 9:22 AM in response to benM3

benM3 wrote:

Anyone know if Apple ever acknowledges these issues, or if we'll just have to wait to see that it is fixed in an OS X build?

If they don't, do we just continue to beat this dead horse and bump the thread while crossing our fingers?

You are barking at the moon. I've been told by Apple that Apple does not look at these forums. Only way to make any progress is to ring them. A lot.

Jan 28, 2020 9:39 AM in response to guthrie66

Guthrie66, I know for a fact that this is not true. I was the originator of this thread which I started when Catalina first came out. Apple called and emailed me for more information. 10.15.1 fixed things for me. I have not crashed in months. 10.15.2 fixed things for others and the beta of 10.15.3 reportedly has fixed things for others.


My suspicion is that there are multiple processes that come alive during periods of inactivity that cause or trigger this class of problems. It never hurts to call Apple Support directly and it is also possible that since my problems went away (and they know this) that internally Apple has closed the issue.


But I can emphatically state that when I started this thread, Apple indeed was monitoring and took action.

Jan 28, 2020 11:54 AM in response to guthrie66

:-(((((((



panic(cpu 2 caller 0xffffff7f8e83fad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds

service: com.apple.logd, total successful checkins since wake (46310 seconds ago): 4628, last successful checkin: 0 seconds ago

service: com.apple.WindowServer, total successful checkins since wake (46310 seconds ago): 4620, last successful checkin: 120 seconds ago


Backtrace (CPU 2), Frame : Return Address

0xffffff81f2ebb820 : 0xffffff800d73bb1b

0xffffff81f2ebb870 : 0xffffff800d8733e5

0xffffff81f2ebb8b0 : 0xffffff800d864e5e

0xffffff81f2ebb900 : 0xffffff800d6e2a40

0xffffff81f2ebb920 : 0xffffff800d73b207

0xffffff81f2ebba20 : 0xffffff800d73b5eb

0xffffff81f2ebba70 : 0xffffff800ded2575

0xffffff81f2ebbae0 : 0xffffff7f8e83fad5

0xffffff81f2ebbaf0 : 0xffffff7f8e83f7e6

0xffffff81f2ebbb10 : 0xffffff800de66fcb

0xffffff81f2ebbb60 : 0xffffff800de70083

0xffffff81f2ebbca0 : 0xffffff800d822c22

0xffffff81f2ebbdb0 : 0xffffff800d741998

0xffffff81f2ebbe10 : 0xffffff800d718625

0xffffff81f2ebbe70 : 0xffffff800d72f0d5

0xffffff81f2ebbf00 : 0xffffff800d84b485

0xffffff81f2ebbfa0 : 0xffffff800d6e3226

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8e83e000->0xffffff7f8e846fff



Jan 30, 2020 11:23 AM in response to ProfessorScott

The exact problem is happening to me constantly. I have a MBP 16" (AMD Radeon Pro 5500M 8 GB, Intel UHD Graphics 630 1536 MB) with MacOS Catalina. At work I connect it directly (no dock) to two 4K 27" LG monitors and whenever the Mac goes to sleep it crashes! Now at home I only have one 4K 27" monitor and it hasn't yet crashed, so I am assuming that this may be related to connecting to two monitors. Also it definitely is the video driver's problem or maybe even the graphic card itself.

Jan 30, 2020 11:53 AM in response to DemonHorn

I have an MBP 2018 13“ and it is even happening to me without being connected to a display. Most of the time it happens when I change the virtual desktop swiping left or right. WindowServer freezes, recovers, if I stay on the same screen it seems to work, moving to the next screen freezes again. This happens for about 2-3min until WindowServer gets killed and I find myself on the Login Screen.


Crash reports and Stack trace looks exactly the same as with the here reported issues.


tried everything, nothing worked, even updating to the just released OSX update had no effect

Jan 30, 2020 5:06 PM in response to Jim @ ttop

Open a video in Quicktime player and set it to loop. As long as it's running, I've experienced no watchdog timeout: no successful checkin demo com.apple.WindowServer" errors. YMMV

Jim @ ttop wrote:

I had two long phone sessions with Apple Care. They acknowledged the issue and relayed they'd try to have this addressed in the next incremental upgrade. In the meantime, I did find a workaround to stop the crashes (as first mentioned by a previous poster in this thread):

Open a video in Quicktime player and set it to loop. As long as it's running, I've experienced no watchdog timeout: no successful checkin demo com.apple.WindowServer" errors. YMMV


We've had nothing but troubles, a team of various MBP users with external 4k monitors via TB hub.


ABOVE SOLUTION WORKS.



Feb 1, 2020 7:46 AM in response to ProfessorScott

For those of you who are experiencing this issue and using a CalDigit TS3 plus hub there are good news. Last January 6th 2020 CalDigit released a firmware update for this device that seems to fix the issue on my MacBook Pro 15" with Radeon Pro Vega 20 + 2 external monitors under macOS 10.15.3. Since then I haven't experienced more reboots when the screensaver was on.


This is the link to the update:

https://www.caldigit.com/updating-the-ts3-plus-firmware-via-macos-10-15/

Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

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