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Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

Since I installed Catalina yesterday, I have had around five crashes with the error:


panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Any solutions. iMac Pro had been operating fine before update. Only apps running at the time were Chrome and TimeMachine backing up to a Drobo 5N2 (plus of course background apps like Google Backup and Sync, Dropbox, etc).

iMac Pro

Posted on Oct 8, 2019 9:20 AM

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Posted on Oct 11, 2019 12:43 PM

This happens to me reliably when i have an external monitor connected though a docking station and system is idle. If i have a video or other non static content displaying on the external monitor, my MacBook Pro I9 does not crash. This is new for Catalina and same configuration did not crash on Mojave. Need a fix...

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577 replies

Sep 15, 2020 1:37 PM in response to threeleggeddog

Coming up to 12 months since original post. 35 pages here and lots more in other threads. Still no fix from Apple. I agree it looks EFI related. As Apple offer no way of installing EFI aligned with the MACOS that your installing any use of a new release of the OS changes the EFI. If there is a EFI problem there is never a way to return to stability. Simply even trying a new OS on an external drive results in your MAC firmware being upgraded. If that firmware is faulty then your existing previous system becomes unstable. This is the reason I stopped updating my MAC. I'm glad I did after catalina killed the logic board. From that point onwards i thought this will not end well. 20 years on a MAC and I'm looking for alternatives as the result of the Apple/Catalina experience on providing customer service. The experience is simply so poor now that the premium price for the device is not worth the cost. Sad....but i see no end in sight. We can have cake on October 9 for the first birthday of this thread and the instability that was bought with Catalina.....35 pages on.

Sep 17, 2020 6:37 PM in response to Jekill76

This is my final solution for a 2019 27" iMac, which is what the original thread was about. I had all the problems the original poster had, including the kernel panics, restarts, etc. Initially, I had upgraded my RAM with two 16gb OWC sticks. I found out the OWC RAM had bad timing and switched it to Crucial. Three weeks now with no issues. Again, this solution is for my iMac, not for any Macbooks or the external monitor issues.

Oct 5, 2020 2:48 AM in response to ProfessorScott

For those with access to the Apple Feedback Assistant (Beta/Devs) are you submitting reports? I have been since back in May and am slightly concerned that the "Recent Similar Reports" has dropped from around 10 to "none". Maybe this is just a sign that they're not getting collated at Apples end?


I'm submitting with;


Description: System freezes and rebooted by watchdog due to WindowServer


Area: System Crashes/Unexpected Reboot


Type: Application Crash


How Long: It varies


Kind: Unexpected reboot (Restarted because of a problem)



This doesn't fit the problem exactly but was the best fit I could find in the options for the WindowServer issue;


"panic(cpu 2 caller 0xffffff80103fba69): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds"


Oct 13, 2020 2:09 PM in response to LD150

I haven't heard of anyone who had this ”watchdog timeout” related Kernel Panic before 10.15.6 say that it was fixed after installing 10.15.6 (or 10.15.7 for that matter).


But I guess you're right it can't be that many who see these crashes compared to how many has Catalina installed out there. At the same time there seems to be quite a few that do still. :(

Oct 16, 2020 5:08 AM in response to danpalmer

@danpalmer

Unfortunately definitely not the case. My Mac Pro (iBin cylinder) has been crashing with "watchdog timeout: no successful checkins from com.apple.WindowServer" all the way through Catalina and beyond. Some releases do it less frequently, some so frequently I couldn't even submit a crash report before it crashed again.


Avoiding working video editing/playing seems to help a bit on my system.

Oct 16, 2020 6:49 AM in response to ProfessorScott

So after upgrading to the latest latest version on OSX a couple of hours ago.... It appears that system hang without watchdog catching it is the new normal for me at least :-(


3 Lockups in the last hour each one requiring a power removal reboot.


Only working on Email / Safari so far. Nothing stressful like video work which is what normally causes me issues.

Oct 16, 2020 11:57 AM in response to DOL_Mark

I have not posted here in probably a month (or so). I basically put my 2019 Macbook Pro "on the shelf" until I could find time to deal with it. I had reloaded my 2015 MBP with Mojave (fresh install), and have been able to work on THAT laptop as my daily driver, so the urgency on the 2019 machine was not as great. I finally thought I would just try to also do a fresh install of Mojave on the 2019 one as well (after doing a backup of everything before shipping it back to home office). Long story short -- I ended up in a huge mess where I could not install ANYTHING (even over internet recovery). Apparently, I (or this possessed machine itself) somehow hosed the hard drive and the internal recovery to a point of no return. So the home office IT folks recommended just taking it to Apple store to have them fix or replace it (since it was under warranty). BUT... Apple stores here in Nashville area are not yet open, so I ended up taking to Simply Mac. They were finally able to install Mojave, and told me to take it home and see how it acted/performed -- if the watchdog and/or kernel panic issues remained (After fresh install) they would re-diagnose under the same warranty ticket.


SO... I have had the laptop back (running fresh Mojave install) for about 8 days now, and all I can say is "NOTHING". No crashes, no panics, almost zero fan noise. NOTHING. I even spent a whole day doing video capture of some old home movies (which did stress the CPU quite a bit, and the fan did occasionally fire up), but it behaved like a champ. Based on this (at least in MY situation), neither Catalina updates/fixes or the latest beta (of BS) helped my issues. But a fresh install of Mojave DID -- at least for these past 8-9 days. I was almost to the point where I was certain there MUST be some hardware issue at play (CPU, memory, mainboard, etc.), but I may end up being proven wrong. I plan (next week) to re-install all of my development tools and try using the 2019 MBP as my daily machine again -- that will be the true test. If all goes well for a few weeks, then my 2019 MBP may simply be married to Mojave forever -- "happily ever after". Sad, but there are worse things, I suppose... :)


Just wanted to share my experience (for what it's worth). I know we are all frustrated, and all do not necessarily have the same exact root cause -- just a lot of similar symptoms, and NOT a lot of concrete answers and solutions.


Success and solutions to all...

KT

Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

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