Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

Since I installed Catalina yesterday, I have had around five crashes with the error:


panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Any solutions. iMac Pro had been operating fine before update. Only apps running at the time were Chrome and TimeMachine backing up to a Drobo 5N2 (plus of course background apps like Google Backup and Sync, Dropbox, etc).

iMac Pro

Posted on Oct 8, 2019 9:20 AM

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Posted on Apr 14, 2020 1:23 AM

I solved! it was enough to start the PC and press cmd+R and keep it pressed until a screen appears to reinstall the operating system. I chose to reinstall it, and it was the correct choice, I have not lost any data, simply reinstalled the OS from the beginning. After 45 minutes the OS is back to 100% operational, it restarts and shuts down regularly, I don't tell you how happy I feel! try it too. i follow this instruction:

<< (Restart, while holding Command-R)

If you can, run Disk Utility, and try a Repair Disk.

If that completes with no problems found, Quit Disk Utility, which will return you to the recovery menu.

Then, you will likely want to Reinstall OS X. It will use your internet

connection to download the system, then will continue with the

reinstall. You won't lose your own files and apps, but the reinstall

will simply reinstall the system in place.

Assuming your boot drive is still good, that should fix your kernel panic issue. >>


Link: https://forums.macrumors.com/threads/panic-cpu-2-caller-error.1961380/




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577 replies

Aug 10, 2020 7:37 AM in response to LD150

Well, that is sad to hear (peter_watt)...

And, to spread even more sadness, my fan kicked into high gear and I got the spinning wheel of death literally 10 minutes after I posted my previous message. So I am now thinking that any perceived 10.15.5 success was the "placebo" effect... :(


Since I still have my older (company-issued) 2015 Macbook Pro (running 10.15.5), perhaps I should try the Big Sur beta on that and see how it performs for myself...



Aug 10, 2020 8:14 AM in response to ktalley1015

Not sad, just agreed practice. Public betas are still unfinished and developer betas even rougher. Beta testers agree not to publish any results of comments outside the feedback assistant app.

If they only test their own pet worry (like this) and nothing else then real bugs may be missed . There is a responsibility associated with the privileged of access to early versions of new software to actually test your typical workflow.l and report back to developers, not here or MacRumors.

Aug 10, 2020 8:43 AM in response to LD150

Well, perhaps the "sad" thing is more accurately that users (of laptops costing major $$) have to resort to public betas to attempt to address business-critical issues in currently-released operating systems. I have been around computers and software (as a developer) for over 35 years now, and certainly don't expect perfection (even in operating systems). But I do expect a company with Apple's reputation to address (in a timely fashion) a MAJOR issue with their operating system, once reported. And from what people have shared here, the response has pretty much been "crickets" (or some attempt at blaming defective hardware -- which obviously could be possible, but I don't think it is the root cause for the majority of us). So, Peter, while I understand what you are saying IN THEORY, the fact is that we have been driven to this point (of needing to discuss/share our "pet issue" as it relates to a public beta) by an unresponsive vendor. This is NOT a "nuisance" issue, but something that has greatly impacted my ability to be productive in my job/career.


My perspective is likely different from most people here in this forum. I have used only Windows and Linux computers since my computer "beginning" (unless you include my Commodore VIC-20 and Atari ST days), but was strongly encouraged in a recent job change (2 years ago) to move over to a Macbook Pro as my daily driver. Even though I knew it would be a huge adjustment for me (& my old habits) in many ways, I was still expecting a little taste of computer "utopia" (from what I had heard over the years). Sadly, it has been nothing short of a major disappointment, and I would actually WELCOME a good $500-$600 Windows 10 laptop (so how crazy is that?).


Aug 10, 2020 10:43 AM in response to ktalley1015

Well said, ktalley1015, and sorry to hear your problems have recurred. Apple's failure to fix such a serious bug over such a long period is pathetically inexcusable. Maybe they should divert the resources which they expend on deleting posts about public betas into actual engineering work. Like you, I am a long-time developer (Solaris/Irix/Linux/Mac) and I have never seen a bug this serious go unpatched in a commercial Unix release for this length of time.

Aug 11, 2020 1:06 AM in response to ktalley1015

We share a similar life experience including the VIC20 and countless Linux distros.

By all means try the public betas. Feed back results to the developers or not - your choice. Just not in public as per NDA. All we get is "tried the beta, no difference" or "tried the beta and it fixed it" both in the same thread. Useless comments.

If you upgraded from Mojave you had every chance to revert back with Time Machine. If it came with Catalina and had these problems I would have kicked up a fuss and got my money back

I wouldn't go back to windoze for all the phones in China.

Aug 11, 2020 7:51 AM in response to ktalley1015

Just curious if you or anyone here are using a USB 3 hub in conjunction with getting this Kernel Panic?


I'm still baffled by this problem. It seems pretty widespread, but if it really was a problem on all Catalina installations in the world I think we'd hear even more about it. For example I don't see these ”watchdog timeout” Kernel Panics on my work computer (13" MacBook Pro from 2018) with Catalina.

Aug 11, 2020 10:25 AM in response to ktalley1015

Well having previously said that 10.15.6 appeared stable, I've been trying to do some heavy duty video/photo editing today and have spent more time rebooting and restarting than I have editing. Mixture of watchdog timeouts on the WindowsServer, some new AMD kernel crashes and a few just simply hangs and never restarts without assistance.


So just reluctantly hit go on Big Sur upgrade. I don't like using beta for a workhorse machine but the horse is lame :-(



Aug 12, 2020 2:52 PM in response to star-affinity

Thanks for that info, star-affinity! Praying that this gives us all some long-overdue relief!!


I am hoping that the scope of this fix MAYBE goes beyond virtualization-related issues (alone), because I have had 2 recent watchdog crashes (in the past few days) and had NO virtualization software running at the time.


Regardless, I'm going into this with a glass-half-full mindset... :)

Aug 12, 2020 5:12 PM in response to ktalley1015

I'm afraid my initial tests are not looking too good. I have an Ubuntu VM running in VirtualBox. I had previously reduced the memory allocated to the VM, as I read somewhere that that will slow down the problem, which it did.


I just did the update, and reverted my settings so that the VM was given 50% of my system memory. And I resumed normal operation. As I watched Activity Monitor, I was disappointed to see the Memory Pressure steadily rise, until after about 45 minutes of operation, it was approaching 70%. This is basically the same as before the update.


Hopefully others will have better results, since this problem does appear to have very different circumstances for different people. But since the release notes specifically mentioned virtual environments, I was really hoping this would help me. It appears so far that it does not.

Aug 13, 2020 2:13 AM in response to BlakeEiseman

But it doesn't crash at least?


I mean how memory management is handeld by VirtualBox and macOS is one thing – and it can always be improved upon I guess – but at least we should't get a Kernel Panic, I think.


@ktalley1015

Yes, the two problems with virtualization and this ”watchdog timeout” problem isn't necessarily related, but there often are many fixes and changes in the macOS updates that aren't listed in the release notes, so we can always hope. :)

Aug 13, 2020 7:32 AM in response to star-affinity

10.15.6 with Supplemental Upgrade just crashed on me 10 minutes ago (upgrade was installed around 6pm CST yesterday). Fans started blowing loudly, and 2-3 minutes later it shut itself down. I did have both Teams and VMWare Fusion running at the time of crash.


My half-full glass of optimism is now half-empty (and draining quickly!)


(FWIW, my older MBPro 2015 running the BS/11 beta has had no issues -- Teams and Fusion both running 24/7...)

Aug 22, 2020 12:58 PM in response to star-affinity

I've read through this thread that appears to have started last October. I am a bit amazed a year will be upon us soon and this problem is not resolved. I'm using a MacPro (2013) with 96G of RAM, not running any virtual machines, and today my machine has crashed nonstop. It will crash prior to sleeping, or even while sleeping. With my MacBook Air, it crashes CONSISTENTLY while sleeping. Both of them have Catalina. None of these problems started until I installed that OS.


What I haven't done is upgrade my other MacPro (2013) with 96G of RAM, nor my daily use MacBook Pro. Both of them are running Mojave, and it looks as though I will keep them both there for now. Interestingly enough, those two machines are running VM (MacPro 1, MBP 2). Not one single crash for any reason.


Apple has got to do a better job of addressing current issues instead of this crazy race to continue pushing out a new OS that further buries and complicates MAJOR issues we already face. I've been an Apple user since I was in 3rd grade. I no longer automatically upgrade anything anymore after several years ago encountering far too many issues with the OS. The amount of effort involved for recovery forever placed a pause button on my immediate upgrades.


I will continue to look to determine if any positive information comes up. Big Sur simply frightens me! If 10.15.6 is causing this much havoc in my life, I am not ready for it. I am already wondering whether the supplemental update will really make any difference. If it cures the current issue, I will be sure to post an update.

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Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

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