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App Store Account in Catalina

Just upgraded to Catalina.

Had problem logging into iCloud account. With Apple Support's phone assistance I eventually had to wipe MacintoshHD and reinstall Catalina.

I am now re-syncing everything, and all is well.

I signed in to the App Store. It shows my account data correctly; however, it says I have no purchases. That is not correct. I do have purchases.

What I did:

I logged out and logged back in.

I followed an Apple Support article: I closed the App Store app, then deleted "crlcache.db" from /var/db/crls/

None of these work. It still says I have no purchases.

iMac Line (2012 and Later)

Posted on Oct 8, 2019 1:53 PM

Best reply

Community Specialist

Posted on Oct 10, 2019 2:09 PM

Hello Zardon.

I understand from your post that when you signed into the App Store it said you have no past purchases. I am happy to help.

Take a look at the article below and follow the suggestions provided in the article.

Let us know if that resolves this issue for you.

Thanks for using the Apple Support Communities.

Take care.

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