My IPhone 11 pro max 256 gig is stuck and unable to complete update to ios13.1.2 any help
My new iPhone 11 pro max got stuck during upgrade to iOS 13.1.2
what do I do
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My new iPhone 11 pro max got stuck during upgrade to iOS 13.1.2
what do I do
Hi stevefromnigeria,
I saw your post about your iPhone update issue, and I'll be happy to offer assistance.
What do you see onscreen exactly? For example, an Apple logo, a progress bar, a spinning wheel, or something else?
As a starting point, try to force-restart your iPhone using these steps: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If that doesn't resolve the issue, your next best step will be to restore the device using recovery mode. The steps you'll need are covered in the link above, under the "If your device turns on but gets stuck during start up" section. If you have a backup, you can restore it after to recover your data: Restore your iPhone, iPad, or iPod touch from a backup
Feel free to reply back if you have any questions about this process! Cheers.
Thanks a lot.
I was stuck on the apple logo and a spinning wheel. All attempts to hard restart or restart using iTunes failed. It was just there, not responding.
I waited for over 20 hours for the battery to run down and then re-downloaded and reinstalled.
cheers
Hi stevefromnigeria,
Thanks for the reply. Glad to hear the issue is resolved.
Take care.
My IPhone 11 pro max 256 gig is stuck and unable to complete update to ios13.1.2 any help