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iMac keeps crashing after Catalina upgrade

I have a 2019 iMac (Core i9, 64GB of RAM, Radeon Pro Vega 48, 2TB SSD) that I upgraded to Catalina. I thought everything was working fine until I stepped away from my computer for about half an hour and came back to the log in screen; upon logging in, it said my computer had restarted. Submitted the crash report to Apple. I thought it was a glitch. Kept working, then later on, same thing happened. Stepped away, and came back to the same thing. Submitted the crash report to Apple again. Then it happened again. And again. And again. Today, same thing; computer keeps crashing, over and over and over.


I've changed nothing in terms of hardware or software between yesterday and today (or since I set up this iMac a few months ago), except for upgrading to Catalina. Under Mojave, there were no issues.


If anyone has any idea how to resolve this, that would be greatly appreciated!


Below is one of the many, many crash reports, but they all look similar in terms of it seeming to be related to com.apple.WindowServer:


iMac Line (2012 and Later)

Posted on Oct 8, 2019 5:53 PM

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1,351 replies

Oct 14, 2019 1:06 AM in response to mrbofus

I have exactly the same problem. I have recently upgraded to Mac OS Crash-alina and my macboook pro keeps on shutting down every so often. 4 times in the lapse of 10 minutes. It's getting really annoying. It seems that every time it goes to sleep something happens, then there's this message saying "you shut down your computer because of a problem". Even more annoying! I did not shut down the computer and what on earth "because of a problem" actually means?! So ambiguous!



Any help would be most appreciated it. Gee! Had I known! Actually, I should have learnt from previous upgrades!

Oct 14, 2019 1:29 AM in response to sinhué

sinhue, if your crash report looks something like this:


panic(cpu 2 caller 0xffffff7f8a39cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Try disabling the screen saver, disabling all sleep functions, and, if you use Parallels, enable the Parallels Tools "Do Not Sleep" function. I was crashing every time the Mac was unused and have not crashed since forcing it to stay awake.

Oct 14, 2019 10:53 AM in response to mrbofus

I seem to have nailed down crashes on my machine to the spawning of cron processes.


_Something_ is creating many, and after a while, everything starts to die. Just as i'm typing this i can see (via `ps aux | grep cron | wc -l`) that there are 16 more processes than when I started....


I could see this as i was getting ` fork failed: resource temporarily unavailable` issues in iterm when trying to do... anything.


No answer, but maybe someone else sees something similar?

Oct 15, 2019 2:16 PM in response to limeybob

What worked for me was to restart the computer in safe mode, remove all devices connected that isn't a monitor mouse and keyboard. Restart the computer back to normal mode, work with the computer without anything connected, if everything works, then connect one device at the time, see work with the computer with only that device connected and see if it crashes, if not you connect the next. That worked for me and hasn't crashed or froze at all today.


Credit to Apple support via twitter, apparently starting in safe mode will clear cache and fix some problems, which it did for me.

Oct 15, 2019 6:43 PM in response to mrbofus

Same here with the Supplemental Update. I was hoping it would increase stability, but it's actually made it more unstable. It crashing DURING the update and I thought the iMac was about to be bricked. It was able to recover, but lockups and reboots still occur. No where near production ready.


System Version: macOS 10.15 (19A602)

Kernel Version: Darwin 19.0.0


Model Identifier: iMac19,1

Processor Name: 6-Core Intel Core i5

Oct 15, 2019 9:39 PM in response to smcdevitt7

Yes! Catalina is NOT ready. I never update the first time Apple release an update. They can’t seem to listen to us? As a stumbling example of Software issues, look at the IOS today, another update was released for IPhone and IPads. That’s about 6 already. Seems those who knew how to write systems software have retired?

Oct 16, 2019 2:52 AM in response to mrbofus

My MacBook air 2018 8GB 128GB hasn't crashed even once in last 1 and 1/2 years. After Catalina upgrade it started crashing and each time I sent the log. Now even the system doesn't even come up. At night if it crash it boots up only in the morning. I tried all hardboot options available. This is the first time experience for me, but killing me...

Oct 16, 2019 8:58 AM in response to mrbofus

The supplemental update has not fixed the problem. I have MacBook Pro 2019 (highest configuration). I am extremely disappointed. I had to take a day off from work to make up for my PhD project work that I lost because of the system crash.


The new system is driving our graphic designer at work CRAZY.


Shall I return my MacBook and get a windows machine to get my school work done this semester? Customers need a time frame for solving this issue.


Apple... PLEASE HELP!

iMac keeps crashing after Catalina upgrade

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