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LaunchPad problems

After upgrading to macOS Catalina, the launchpad will randomly lose icons or display icon names wrongly after I try to move icons.

MacBook Pro with Touch Bar

Posted on Oct 9, 2019 2:35 AM

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Question marked as Best reply

Posted on Oct 11, 2019 12:50 PM

Hello LangZhou,


I understand from your post that after upgrading to Catalina the launchpad icons disappear or are renamed wrongly. I am happy to help.


Let's try an SMC reset. 

How to reset the System Management Controller (SMC) on your Mac


You may also want to try an NVRAM reset. 

Reset NVRAM or PRAM on your Mac


If you're still experiencing the issue after performing the above tasks, then let's try Safe Mode.

Use safe mode to isolate issues with your Mac


Let us know if that resolves this issue for you. 

Thanks for using the Apple Support Communities. 

Take care.

1 reply
Question marked as Best reply

Oct 11, 2019 12:50 PM in response to LangZhou

Hello LangZhou,


I understand from your post that after upgrading to Catalina the launchpad icons disappear or are renamed wrongly. I am happy to help.


Let's try an SMC reset. 

How to reset the System Management Controller (SMC) on your Mac


You may also want to try an NVRAM reset. 

Reset NVRAM or PRAM on your Mac


If you're still experiencing the issue after performing the above tasks, then let's try Safe Mode.

Use safe mode to isolate issues with your Mac


Let us know if that resolves this issue for you. 

Thanks for using the Apple Support Communities. 

Take care.

LaunchPad problems

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