An external disk refuses to mount, com.apple.DiskManagement.disenter error -119930868.

What causes this particular error and what can I do to mount this drive or retrieve the data from it?


iMac Line (2012 and Later)

Posted on Oct 9, 2019 3:22 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 5:37 PM

I ran into this issue with a Western Digital 2TB drive... I had seen some irreperable disk errors and was ironically, attempting to back the drive up so I could reformat it... so, I was panicking because I've got some important data on the drive and was starting to research data recovery tools. After messing around and doing some research, I discovered the system was trying to run a filesystem check on it and was getting hung up.


I opened a terminal window and entered the following commands

$ ps -ef | grep fsck  
$ sudo kill [pid from above] 


BAM! Disk mounted just like that.


At this point, I opened Disk Utility and ran First Aid... which ironically unmounted the drive and then got hung up again... DUH! So had to repeat the process. At this point, with the drive mounted, I backed up the drive and reformatted it.


Hope this helps.


273 replies

Nov 12, 2019 9:29 AM in response to mhicks

Have the same issue with my external drive on my MacBook Pro


com.apple.DiskManagement.disenter error -119930868


The drive cannot be mounted in OS Catalina (10.15.1), drive is APFS 3TB HDD. Disk Utility shows it greyed out and if I try to mount it I get that error.

I tried to plug this drive in my friend's iMac with Mojave 10.14.6- it works just fine! Does anyone know how to make it work with Catalina?

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An external disk refuses to mount, com.apple.DiskManagement.disenter error -119930868.

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