Can’t enlarge pictures in text message

I updated my phone the other day and now I can’t enlarge a picture in a text message. When I hold on the picture all it wants to do is to delete it! How do I zoom in to look at a picture close up?

Posted on Oct 9, 2019 8:24 AM

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Posted on Dec 11, 2019 11:35 AM

I had the same experience - showing the circles with check marks in them - and then it just occurred to me that I was in a "delete selected" mode or something. You have to cancel out of that first (upper right "cancel"), then it works.


So the correct procedure is NOT to 2-finger spread on an image to zoom - that is what gets you into that "delete selected" mode described above. You have to tap on the image once first, it expands to fill screen, THEN you can 2-finger spread zoom in further.

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Question marked as Top-ranking reply

Dec 11, 2019 11:35 AM in response to Jeff Gleason1

I had the same experience - showing the circles with check marks in them - and then it just occurred to me that I was in a "delete selected" mode or something. You have to cancel out of that first (upper right "cancel"), then it works.


So the correct procedure is NOT to 2-finger spread on an image to zoom - that is what gets you into that "delete selected" mode described above. You have to tap on the image once first, it expands to fill screen, THEN you can 2-finger spread zoom in further.

Oct 12, 2019 8:43 AM in response to 14music

Hello 14music,


Thanks for using Apple Support Communities! I see you're having an issue with enlarging a picture sent in Messages, and I'd like to help out.


When you try to zoom in on the picture, are you tapping on the photo first, so it opens? Then you should be able to zoom in.


If that doesn't work, have you restarted your iPhone since this started happening? If not, go ahead and restart following the steps for your iPhone model in this article, then try again: Restart your iPhone, iPad, or iPod touch


More info on the Messages app: Use Messages on your iPhone, iPad, or iPod touch


Cheers!

Mar 5, 2020 11:18 PM in response to 14music

I believe I have figured it out. If you go to the picture within a text and try to enlarge it you get the blue circle checkmark to the left of the picture. If you first see the picture and just tap (no need to tap it hard) the picture you can then use finger spread to enlarge the pic.


If you forget and do the way we used to, just cancel and then tap the pic.


Hope this helps.

Oct 4, 2020 4:58 AM in response to 14music

I have an iPhone SE and have the same problem. It’s way annoying but if you go to information button up the top of the screen, you can go to where all of the photos and links that you and the sender have shared are collected and it doesn’t happen there. You can still zoom the photos by finger pinching them out as usual.

Good to know that it’s an Apple problem and not just my phone being a pain.

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Can’t enlarge pictures in text message

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