Photos unable to open library after Catalina update (error 4302)

Hi there,


Yesterday I updated OSX to Catalina and since then I am unable to open my photos library, facing the error 4302 as shown in the first attached picture.


When I tried to open Photos the first time after the update it was not recognizing any library at all, so I tried opening the library by double clicking on it. Then I was shown the "Updating library" screen. It started normally, 2%, 3% after a couple of seconds it jumps to 68% and then, inmediately, shows the error as in the first picture.


I tried several times. Nothing. I tried loading in safe mode. Nothing. I also tried by the repair tool, but I end up in a similar issue with the same error code, second picture.


Any suggestion?



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Background info:


I am running a Macbook Pro from 2016.


My library is located in a external drive and sizes nearly 40 GB (if it matters, the empty space on the drive is slightly smaller that the library).


It is not an iPhoto library. I converted it from iPhoto to Photos with the first version of Photos, at least 4 years ago. I am also not syncing my pictures in Cloud.


While opening:


When trying to repair:

Posted on Oct 9, 2019 11:26 AM

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Posted on Jan 1, 2020 10:18 AM

I was having the same problem as all of you after I upgraded. For days I've been trying to upgrade the Photos database which is located on an external drive. It would take hours and then throw the 4302 error. I tried it again and again just to bang my head against the wall. I finally looked at my drive and it was low on available disk space. 500mb. I cleared that drive's superfluous movie files and gained about 50gb. After I did that I upgraded the database with no problem.


For me the fix was create more space on the drive. It seems while Photos is updating it is also writing out some temp file(s) which pushed my storage beyond what was available. The size of my Library remained the same after the upgrade. 1.97TB.

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Jan 1, 2020 10:18 AM in response to ermoya

I was having the same problem as all of you after I upgraded. For days I've been trying to upgrade the Photos database which is located on an external drive. It would take hours and then throw the 4302 error. I tried it again and again just to bang my head against the wall. I finally looked at my drive and it was low on available disk space. 500mb. I cleared that drive's superfluous movie files and gained about 50gb. After I did that I upgraded the database with no problem.


For me the fix was create more space on the drive. It seems while Photos is updating it is also writing out some temp file(s) which pushed my storage beyond what was available. The size of my Library remained the same after the upgrade. 1.97TB.

Oct 16, 2019 2:04 PM in response to ermoya

Myself and others who experienced this issue have been successful in deleting the current library and replacing it with a backup. I was able to restore a version from Time Machine and Photos was able to open and upgrade it properly without issue. I highly suggest anyone experiencing this problem give that a try as it seems to be the most successful means for most at this point.

Oct 9, 2019 3:15 PM in response to ermoya

Then all is as it should be. Have you tried to check the external volume with Disk Utility? You could run the First Aid from on the drive.

And then try to set the "ignore ownership" flag on the volume as described in this document:

Move your Photos library to save space on your Mac - Apple Support

Perhaps this will make it possible to repair the Photos Library.

One possible reason for Photos not being able to open the library may be incompatibe image files or videos in the library. Photos on Catalina cannot process all media formats that have been supported on older systems.



Oct 10, 2019 4:10 PM in response to ermoya

When I could not open a library after the upgrade, the only thing that helped has been to download the library from iCloud to a new, empty library. But that will not work in your case, since you are not using iCloud Photos.

Do you have a backup copy of the Library, that you could use as a starting point to recreate the library?


Or access to a mac running Mojave, so you could try to open the library in Photos 4.0 with Mojave? If there are media files in your library, that are not compatible with Photos 5.0, you might be able to remove them in Photos 4.0 on Mojave, if Photos 4.0 still can open the library after the failed attempt to open it in Photos 5.0.

When you look at the package contents of your Photos Library in the Finder - does it still show the Masters folder with yearly subfolders, or has it already been converted to a flat "Originals" folder?


package contents of th


Jan 7, 2020 12:45 AM in response to Bas vdH

Short reaction on earlier posts in this thread.


Just read that opening the library in the former OS in not possible.


Have more than 600 GB left on my Macintosh HD. But on my external hard disk were my photo library is on, during the conversion there is hardly any memory left (49 KB available). So, I will wait for the third conversion to be finished, and if the conversion is unsuccessful, I will see how much free space is available, make more space available (if necessary) and give it another try...

Oct 27, 2019 5:10 PM in response to skiwi44

No. It's not a library from backup. I don't know the version number but the one sits in the Pictures folder and Photos claimed that The Library could not be opened after Catarina update . I have the whole library in iCloud in full resolution so that I knew I could probably rebuild a new library from that. But I also knew that it will take forever with my slow internet connection. After reinstalling Catarina, Photos magically recognized the same library and began to update it. Everything was automatic and no tweaking was needed.


To reinstall Catarina, just restart your Mac and hold Command + R. The rest is self explanatory. I hope that you can get the experience as mine.

Nov 22, 2019 11:16 PM in response to jorgelina79

Hi jorgelina79!


The Photos library is actually a "package". Something like an special folder. If you right click on it, you will see an option called something like "Show package content". That will open the library in Finder as if it were a normal folder. Inside you will see a folder called "Masters" if your library update failed, or "originals" if your library update got somehow far. Your pictures will be inside of those folders.


Just to be clear, extracting your pictures in a human readable format only gives you with one option: Start a new library (either in Photos or in any other app!) from scracth! If you happen to take care of albums, tags, etc... rebuilding it might take ages. This is what I end up doing, and I am still rebuilding it. :/


Cheers

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Photos unable to open library after Catalina update (error 4302)

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