wifi not working - captive portal login screen does not appear

On upgrade to Catalina, the captive portal wifi login page no longer appears. Because of this I can no longer connect to public wifi portals.


Steps: Connect to a public wifi


Expected result: Captive network login dialog screen should appear


Actual result: Wifi shows as connected, but no login screen, and no internet access, no DNS resolution, not able to access any IPs on the network

MacBook Pro

Posted on Oct 9, 2019 11:33 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2019 4:41 AM

This is a bug in macOS Catalina (still present with the latest patchlevel, i.e. 10.15 with the supplemental update from 15th October 2019). For some reason the Captive Portal Assistant (the app that produces the captive portal popup window whenever you connect to a WiFi hotspot) won't start automatically.


There are two workarounds:

option 1: Either you can manually start the Captive Portal Assistant app manually after you have connected to the WiFi network. This will bring up the captive portal popup window and you can unlock Internet access there. (Really no need to boot in recovery mode, etc. !)


option 2: From this blog post: To bring back the captive portal window automatically whenever you connect to a captive portal-protected WiFi network you can create a LaunchDaemon that watches for WiFi changes and automatically opens the Captive Portal Assistant app.


Create a plist file with the service definition somewhere:


<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" \
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
 <dict>
  <key>Label</key>
  <string>my.shim.catalina.captivenetworkassistant.plist</string>
  <key>LowPriorityIO</key>
  <true/>
  <key>ProgramArguments</key>
  <array>
   <string>open</string>
   <string>/System/Library/CoreServices/Captive Network Assistant.app</string>
  </array>
  <key>WatchPaths</key>
  <array>
   <string>/Library/Preferences/SystemConfiguration</string>
  </array>
  <key>RunAtLoad</key>
  <true/>
 </dict>
</plist>


and apply it:


launchctl load my.shim.catalina.captivenetworkassistant.plist
launchctl start my.shim.catalina.captivenetworkassistant


check https://poweruser.blog/macos-catalina-wifi-issue-captive-portal-broken-45610cc016b5 for more details.

74 replies

Oct 17, 2019 1:32 AM in response to surfraz

Hey I had the same issues!

In my macbook pro 13" 2015 i had just reboot the device and login again and the captive portal magically apperead. It doesn't seem any problem of my app but some "com.apple.services" that doesn't work properly.

For whose that saying that in Windows everything works fine, just google "windows 10 captive portal doesn't appear" and you found out that is a common problem of macOS, Windows, Android, iOS and especially Linux users. Captive portal is probably a smart solution but it is developed not very well in every environment.

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wifi not working - captive portal login screen does not appear

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