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Screen Time passcode no longer works

I changed the screen time passcode on my daughters ipad pro and iphone and both new (or old) passcodes no longer work. The only thing I can think of now is to wipe both devices. Is this a bug? Both have latest ios, 13.1.2 - we have family sharing on (but screen time controls from my account have never worked). I’m on ios 13.2 beta. Anyone else having this issue or can suggest a solution?

iPhone 6s

Posted on Oct 9, 2019 10:14 PM

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Posted on Oct 10, 2019 12:09 AM

As an update to this, I managed to reset screen time on the ipad by logging out of iCloud and in again. Seems fine (must have ‘share across devices’ off) now. Almost worked doing the same on iPhone - could change the code (turn off too) but after changing some of the restrictions, I could not save half of them... it reverted to using a passcode that’s not one I have set. Painful.

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Question marked as Top-ranking reply

Oct 10, 2019 12:09 AM in response to rick-haslemere

As an update to this, I managed to reset screen time on the ipad by logging out of iCloud and in again. Seems fine (must have ‘share across devices’ off) now. Almost worked doing the same on iPhone - could change the code (turn off too) but after changing some of the restrictions, I could not save half of them... it reverted to using a passcode that’s not one I have set. Painful.

Screen Time passcode no longer works

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