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Malware email

Hi,


Is this something apple sends, or is someone trying to install a virus on my phone?

Posted on Oct 10, 2019 4:25 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2019 6:00 AM

It's a scam and a poorly crafted one. There are no viruses that affect iPhone.

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

2 replies
Question marked as Top-ranking reply

Oct 10, 2019 6:00 AM in response to kgotso10

It's a scam and a poorly crafted one. There are no viruses that affect iPhone.

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

Malware email

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