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When I plug my iPhone into my Mac using the USB cable iTunes does not see the iPhone. I therefore cannot synch music or do back-ups. Please can someone advise any suitable solution.
Mac is running High Sierra 10.13.6 (Can't update to newer OS due to age of Mac)
iTunes running on Mac is 12.8.2.3
iPhone is running 13.1.2
iPhone 8
Iin Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
Iin Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
Thank you TT2, that worked perfectly.
You're welcome. 🙂
tt2
iPhone not visible in iTunes
