Refund

I accidentally purchased an emoji app. $74!! I canceled it right away but apparently I’m still supposed to pay. How can I get a refund if that choice isn’t there in my purchase history?

iPhone 7 Plus

Posted on Oct 10, 2019 1:47 PM

Reply
2 replies

Oct 10, 2019 1:54 PM in response to BobPill

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


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Refund

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