Mailbox Issue - Read emails coming back unread

After the 13.1.2 upgrade I am getting thousands of old emails coming up as unread!


Every time I mark them as read I get more!


Whats the go?

iPhone 7

Posted on Oct 10, 2019 8:57 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2019 10:17 PM

Thank you :) Are your mail settings showing here? mail-settings-lookup


If so and your account is IMAP - I would go to Settings > Accounts and Passwords > tap on your email account and remove.


Once removed, restart your phone normally and then add your email account back in Settings > Accounts and Passwords.


If settings are not showing or it is a POP account, go to Settings > Accounts and Passwords > tap on your email account > turn off the Mail radio button to where it shows gray. Restart and then go back in to enable the mail radio button again (green) and test.



3 replies
Question marked as Top-ranking reply

Oct 10, 2019 10:17 PM in response to barto0822

Thank you :) Are your mail settings showing here? mail-settings-lookup


If so and your account is IMAP - I would go to Settings > Accounts and Passwords > tap on your email account and remove.


Once removed, restart your phone normally and then add your email account back in Settings > Accounts and Passwords.


If settings are not showing or it is a POP account, go to Settings > Accounts and Passwords > tap on your email account > turn off the Mail radio button to where it shows gray. Restart and then go back in to enable the mail radio button again (green) and test.



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Mailbox Issue - Read emails coming back unread

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