Why do I Have to Click Twice to Open Catalina Mail

Since the upgrade to Catalina, I have to click twice on the Mail icon to open it.

Posted on Oct 10, 2019 10:40 PM

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Posted on Jan 27, 2020 7:53 AM

Here's the fix. It's a peculiarity of Mission Control. Open Mission Control in System Preferences and check the box that says "When switching to an application, switch to a space with open windows for the application." (This choice must have been the default previously, but not in Catalina.)

176 replies

Oct 16, 2019 10:28 AM in response to dialabrain

So Luis half pointed to the problem but the full explanation is thus...


The designers in their infinite wisdom have added a new feature - when you "QUIT" mail ...it remembers whether the window was open, minimised using the Amber - button, or closed having used the Red x button.


(if you quit while mail is minimised, then launch it again it starts, and the window animates open from the dock)


IT NEVER USED TO DO THIS, and is nothing to do with Windows vs OSX vs anything else. We are comparing the way something USED to work vs the way it NOW works, so let's not lose track or try to fob off the change as the second coming or what not.


If we have to turn this into a Poll about is the new way better than the old, then I'll start - OLD way please!


(oh, and deleting the trash items in iOS mail - again - OLD way please [who on earth decided MORE clicks is better than less])

Oct 23, 2019 7:57 AM in response to LD150

peter_watt wrote:

If you read the whole thread you would know the reason and that you can avoid it, or you can wait for Apple to change it back to the Mojave setup.
Either way it is an insignificant change in behavior.

I doubt it will change. It is a feature called Resume. Apps reopen in the same state you left them. That is useful.

For some people, they may want Mail to reopen to check for new messages, but have no intention of viewing them.


If you don't want the message viewer to close, don't close the window when you want to Quit Mail. Just Quit Mail with the message viewer open. The red button does not quit an app unless the app has no purpose without a window. Mail has a purpose without the viewer.

Oct 23, 2019 9:10 AM in response to Nodrog41

Either keyboard is problematic or Mac files are corrupted , if in new test user account the same issue occurs first try these articles https://support.apple.com/en-in/HT204540

https://support.apple.com/en-in/keyboard-service-program-for-mac-notebooks

https://support.apple.com/en-in/HT204621

Then plan to visit apple authorised service centre to get some services , in very rare scenarios if mail application is corrupted then erase the hard drive and reinstall Mac OS https://support.apple.com/en-in/HT204904


Dec 2, 2019 12:03 PM in response to manomacas

The answer is not the same for all the applications you mentioned. Some applications are “single window applications”, like Reminders and System Preferences. Some, like Safari, are not. If you close the single window of System Preferences it quits. If you close the remaining window of Safari, or... Mail, the application carries on. Conversely if you start System Preferences from the Dock, its single window opens. If you do it for Safari or Mail after quitting them with no window they start with no window. That is correct. The behavior of Mail in this regard in previous versions of macOS was the incorrect one. It has been fixed in Catalina.

Dec 2, 2019 4:20 PM in response to BertingAP

I haver seen this behavior both ways. if you close the mail window then quit mail the next time you open mail it will open without the "main" window displaying until you click on mail icon the second time. If you leave the window open and quit mail directly it will open to the "main" window on first click of the mail icon. At least this is what I noticed.


Hope that helps.


Edit - ha, it helps if I notice their is seven pages of responses already.

Oct 24, 2019 3:51 AM in response to LD150

May be it would be happening in the op Mac or some other users , previously I used Mac OS mojave and other versions , tap once the mail app opens , to quit a mail right click on the icon and quit ( closing the window with red dot will not close the application it will be running in the background ) .

As this is not a bug in Mac OS Catalina 10.15 and I am also using the same version the mail app opens in single left click .

There could be many reasons that application is malfunctioning , repairing disk permissions , safe mode , new test user account are very basics .

I would recommend that the op can consult apple care senior advisor https://support.apple.com/en-in/contact

In the community etrecheck is highly used , they can post the etrecheck report , many members are trained and expert in reading the report and will give better solutions , the last option to reinstall os can be done , but before that a solution should be found , either they have changed some settings in trackpad gestures , or the trackpad is not working .

Also these settings are to be followed .

Dec 2, 2019 10:39 PM in response to leggettcd

I do have to say that, subjectively, the "new, correct" way does not seem "correct" to me, but nor do I think it is a "bug." Here's why... if an app is not running then presumably the user will want to interact with it when it is opened, otherwise why open it? An exception to this could be for apps that do stuff in the background, like an anti-virus, that may never require direct user interaction. If you open an anti-virus app, it might be best, from a user experience standpoint to just start monitoring for viruses, etc., and give the user the choice of whether they want a window open or not to change settings, update, etc, and it may even make sense to remember the window state from the last time the app was running. In the case of an email app, however, it is reasonable to assume, from a developer standpoint, and I am a developer, that when a mail app is opened, the user is expecting to interact with it, i.e. read or send mail, and to do those things, you need a window open, so even if the app were closed with the window hidden I, as a developer, would make this assumption and open a window whenever the app is opened regardless of whether a window was open when the app was stopped by quitting it. There is also good reason to expect a user to want to close the mail window, but leave the mail app running. They are done reading and sending email and they don't want the Mail window taking up space or system resources, but they still want the dock icon to update if new mail comes in... and the Mail app has to be open for that to happen.


So intentional change or bug does not matter. As a user and as a developer, I say that Apple made a mistake and/or a poor design decision for user experience with this new behavior of Mail in Catalina. That is my opinion. However I do see that others may feel differently on the expectation of what happens with a Mail app window when the Mail app is launched. Perhaps some start Mail up just so it can start monitoring for new emails with no intention of reading or sending any emails in the near future... but that's not how I personally work. So correct or incorrect in this case is purely subjective, IMO.

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Why do I Have to Click Twice to Open Catalina Mail

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