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Your Purchase Cannot be Completed

Dear iTunes Support Team,

I hope you having a great end of the week and I hope you will be able to offer insight into this for me.

Whenever I try paying with a card (completely working, money available and everything, not blocked or anything) in a game I get the error message of 'Your Purchase Cannot be Completed' whenever I try purchasing some in-app stuff. What can I do to resolve this?

I am kindly looking forward to your reply and wish you a lovely weekend ahead.

Thanks in advance,

Neptune

iPhone XR

Posted on Oct 11, 2019 8:39 AM

Top-ranking reply

Niel

Level 10

733,745 points

Posted on Oct 11, 2019 8:44 AM

Click here and ask the iTunes Store staff for assistance.

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Your Purchase Cannot be Completed

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