Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Your Purchase Cannot be Completed

Dear iTunes Support Team,

I hope you having a great end of the week and I hope you will be able to offer insight into this for me.

Whenever I try paying with a card (completely working, money available and everything, not blocked or anything) in a game I get the error message of 'Your Purchase Cannot be Completed' whenever I try purchasing some in-app stuff. What can I do to resolve this?

I am kindly looking forward to your reply and wish you a lovely weekend ahead.

Thanks in advance,

Neptune

iPhone XR

Posted on Oct 11, 2019 8:39 AM

Best reply

Niel

Level 10

727,805 points

Posted on Oct 11, 2019 8:44 AM

Click here and ask the iTunes Store staff for assistance.

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Your Purchase Cannot be Completed

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