Bluetooth and Apple Car Play Connection

Just purchased iPhone 11 and continue to have issues with Bluetooth and apple car play connection in my car. Have never experienced these kind of issues with other iPhones. Will disconnect without warning, and then. Any reconnect. Extremely frustrated. Anyone else experiencing the same issues?

iPhone 11

Posted on Oct 11, 2019 11:39 AM

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1 reply

Oct 16, 2019 10:37 AM in response to Hsmess71

Hello Hsmess71,


Welcome to Apple Support Communities! I understand that when your iPhone 11 is connected to CarPlay via Bluetooth, it disconnects unexpectedly. I would be happy to help provide steps to take so you can enjoy using CarPlay.


iOS 13.1.3 specifically addresses an issue where Bluetooth may disconnect on certain vehicles, so I'd like to start by ensuing that you've updated your iPhone to that version:



If you're still encountering the behavior after trying those steps, I would like to have you follow the "Get help" section here next:


How to use CarPlay with your iPhone - Apple Support


Keep us posted on the results.


Cheers!


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Bluetooth and Apple Car Play Connection

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