My phone number won’t register in iMessage

I have tried all the possible ways of making registering my phone number in i message and facetime but non of the methods worked...my phone number won’t register in i message...please help.


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iPhone 6

Posted on Oct 12, 2019 5:21 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2019 5:57 PM

Hi habel07,


Welcome to Apple Support Communities. I understand that you're having trouble registering your phone number for FaceTime and iMessage. I know these are both important features to be able to use with your phone number; I'd like to help. I'd recommend following these steps:


"If you can't see or select your number in Messages or FaceTime

    1. Make sure that you're using the latest software for your Mac or iOS device
    2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
    3. In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:


    • On your iPhone, iPad, and iPod:
      • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
      • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    • On your iPhone:
      • Go back to Settings > Messages and make sure that iMessage is turned on.
      • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
    • Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 


If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support."


Add or remove your phone number in Messages or FaceTime



Best Regards.


1 reply
Question marked as Top-ranking reply

Oct 16, 2019 5:57 PM in response to habel07

Hi habel07,


Welcome to Apple Support Communities. I understand that you're having trouble registering your phone number for FaceTime and iMessage. I know these are both important features to be able to use with your phone number; I'd like to help. I'd recommend following these steps:


"If you can't see or select your number in Messages or FaceTime

    1. Make sure that you're using the latest software for your Mac or iOS device
    2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
    3. In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:


    • On your iPhone, iPad, and iPod:
      • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
      • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    • On your iPhone:
      • Go back to Settings > Messages and make sure that iMessage is turned on.
      • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
    • Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 


If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support."


Add or remove your phone number in Messages or FaceTime



Best Regards.


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My phone number won’t register in iMessage

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