AirPods update firmware Issue

AHA!

PSA: AirPods 2 may need a firmware update for Android - 9to5Google

This article says that an iPhone OR iPad is required

Your results may vary here, and it seems like some users simply can’t pull the 1A671 update for their AirPods. To apply that update, you’ll need to plug in the AirPods to a charging cable and leave them close to an iPhone or iPad running iOS 12.2. At some point, the firmware update should automatically apply.

There is something "wrong" with your firmware version display - it should be decimal delimited

Read this User Tip

AirPods Firmware Update is here. - Apple Community

I recommend taking this up with Apple Support - you will likely need to ask for a supervisor > Contact Support

OK.

Choose "Get support" link at bottom right of this page

AirPods Support - Official Apple Support

Do your Airpods work?

I have no other advice to offer.

The statement " At some point, the firmware update should automatically apply. " does not tell one much

- keep trying?

One other Apple Support option that I have never tried is Twitter - I have read that this is the ONLY option for some people in the world

Apple Support (@AppleSupport) / Twitter

I am not sure that I understand - your English is OK, it just does not make sense to me

I am guessing that the issue is the update "stops" part way through?

Tell us a "story" of every detail of the actions that you are taking. Start with what iPhone that are you using to connect to the Airpods? (model & OS version). Now each action that you take.

Screenshots may be helpful.

How to take a screenshot on your iPhone, iPad, and iPod touch - Apple Support

Use the "Image Tool" to insert them