Not receiving notifications from certain apps

I have my push notifications on for Instagram in apple settings as well as Instagram settings. Still I don’t receive notifications from the app. All other apps are working fine. How do I fix this?

iPhone 11

Posted on Oct 13, 2019 1:06 AM

Reply
2 replies

Oct 17, 2019 4:41 PM in response to Aman2310

Hello Aman2310,


After reviewing your post, it sounds like you are not receiving notifications for a specific app. I would recommend you use this article to help troubleshoot the issue.


"If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
  3. Make sure that you’re signed in to your Apple ID
  4. Make sure that Do Not Disturb is off
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications."


Use notifications on your iPhone, iPad, and iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


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Not receiving notifications from certain apps

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